{"id":102963,"date":"2024-01-09T16:58:29","date_gmt":"2024-01-10T00:58:29","guid":{"rendered":"https:\/\/www.betterworks.com\/?p=102963"},"modified":"2024-01-09T16:58:31","modified_gmt":"2024-01-10T00:58:31","slug":"baskaran-ambalavanan-great-performance-management-platform","status":"publish","type":"post","link":"https:\/\/www.betterworks.com\/magazine\/baskaran-ambalavanan-great-performance-management-platform\/","title":{"rendered":"Baskaran Ambalavanan, on the 3 Elements of a Great Performance Management Platform"},"content":{"rendered":"\n<p>Performance management technology has traditionally been rolled up into larger human capital management solutions \u2014 and those tend to be underutilized. That\u2019s because the most critical performance management questions are really questions about your processes, says <a href=\"https:\/\/www.linkedin.com\/in\/baski\" target=\"_blank\" rel=\"noreferrer noopener\">Baskaran Ambalavanan<\/a>, principal HR tech advisor at <a href=\"https:\/\/hilasolutions.com\/\" target=\"_blank\" rel=\"noreferrer noopener\">Hila Solutions<\/a>.<\/p>\n\n\n\n<p>Many companies fail to implement a performance management model as part of a larger, overarching system, \u201cbut that&#8217;s a systemic issue because they don&#8217;t have a performance-evaluating process in place,\u201d Baskaran says. \u201cThe system is a reflection of the actual process, but if the company doesn&#8217;t have a <a href=\"https:\/\/www.betterworks.com\/magazine\/performance-enablement-in-the-modern-workplace\/\">performance management process<\/a> \u2014 a robust process \u2014 then the system is no good.\u201d<\/p>\n\n\n\n<p>Some employers are realizing they need a formal, ongoing approach to performance management \u2014 and tech solutions to support this shift. But for other employers, it\u2019s the existing tech solutions that aren\u2019t delivering what\u2019s needed to drive better performance.<\/p>\n\n\n\n<p>Baskaran shares three non-negotiable elements of a dedicated performance management platform.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"580\" src=\"https:\/\/www.betterworks.com\/wp-content\/uploads\/2024\/01\/Baskaran-Ambalavanan-The-3-Elements-of-a-Great-Performance-Management-Platform-Internal-1024x580.jpg\" alt=\"\" class=\"wp-image-102964\" srcset=\"https:\/\/www.betterworks.com\/wp-content\/uploads\/2024\/01\/Baskaran-Ambalavanan-The-3-Elements-of-a-Great-Performance-Management-Platform-Internal-1024x580.jpg 1024w, https:\/\/www.betterworks.com\/wp-content\/uploads\/2024\/01\/Baskaran-Ambalavanan-The-3-Elements-of-a-Great-Performance-Management-Platform-Internal-980x555.jpg 980w, https:\/\/www.betterworks.com\/wp-content\/uploads\/2024\/01\/Baskaran-Ambalavanan-The-3-Elements-of-a-Great-Performance-Management-Platform-Internal-480x272.jpg 480w\" sizes=\"(min-width: 0px) and (max-width: 480px) 480px, (min-width: 481px) and (max-width: 980px) 980px, (min-width: 981px) 1024px, 100vw\" \/><\/figure>\n\n\n\n<p><\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-focus-on-functionality-and-ease-of-use\">Focus on functionality and ease of use<\/h2>\n\n\n\n<p>The first and most important criterion is functionality. Every HR system offers some type of performance management module, Baskaran says. If you\u2019re going to break performance management off into a standalone system, it has to offer something more than the standard system offers, such as 360-degree feedback, or the flexibility to obtain seamless multi-rater feedback from cross-functional teams, leaders, and co-workers. A standalone system should also support communication between teams and supervisors, encourage continuous feedback, and track individual and team OKRs.<\/p>\n\n\n\n<p>\u201cMost employers prefer to have everything in one place,\u201d Baskaran says. \u201cThey don&#8217;t like to have disparate systems \u2014 unless there is a value to it.\u201d As part of your research, ask vendors to explain what their product does that larger solutions can\u2019t offer.&nbsp;<\/p>\n\n\n\n<p>However, functionality won\u2019t matter if the platform isn\u2019t easy to use. Look for a simple, user-friendly interface that allows you to easily maximize the point solution\u2019s potential. Consider what additional services vendors offer, such as consultations and ongoing support as you develop a <a href=\"https:\/\/www.betterworks.com\/magazine\/the-3-keys-to-successfully-transitioning-your-organization-to-a-continuous-performance-process\/\">continuous performance process<\/a>.<\/p>\n\n\n\n<p><\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-look-for-smooth-data-integration\">Look for smooth data integration<\/h2>\n\n\n\n<p>HRIT leaders examining point solutions want to know whether a standalone system integrates with their organization\u2019s larger HR information system. \u201cEven with a client that wants to have one system, they&#8217;re open to go with a standalone system as long as there&#8217;s an integration with it,\u201d Baskaran says.&nbsp;<\/p>\n\n\n\n<p>You probably don\u2019t need a solution that provides a minute-to-minute \u2014 or even a day-to-day \u2014 data transfer, but \u201cthe integration is absolutely needed at some level,\u201d Baskaran continues. \u201cThat&#8217;s one of the issues that will come up as a fundamental question.\u201d&nbsp;<\/p>\n\n\n\n<p>Point solutions need to interact with the base code so they can work over all the data and information you need. For example, you need your point solution system to account for staffing changes, such as promotions, leaves of absence, or changes in skills and qualifications.&nbsp;<\/p>\n\n\n\n<p>This doesn\u2019t have to be complicated, however, as most vendors understand integration\u2019s importance. \u201cIntegration can be made easy,\u201d Baskaran says. \u201cIt depends on the product configuration.\u201d&nbsp;<\/p>\n\n\n\n<p>In addition to integrating existing HRIS applications, the point solution should be able to integrate seamlessly with collaborative tools, like Slack and Google Workspace, and have an accessible API to support custom integrations as well.<\/p>\n\n\n\n<p><\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-maintain-high-security-standards\">Maintain high security standards<\/h2>\n\n\n\n<p>When reviewing cloud-based performance management solutions, prioritize systems with a strong data protection program in place.&nbsp;<\/p>\n\n\n\n<p>A trend in performance management is collecting feedback from multiple sources, for example. Employees view this as a fairer approach than feedback from managers alone, according to our <a href=\"https:\/\/www.betterworks.com\/state-of-enablement-report-2023\/\">2023 State of Performance Enablement report<\/a>. Although multiple sources of feedback produce fairer output, this approach can complicate data security. Baskaran suggests asking a few pertinent questions: \u201cWho gets access, and what level of access do they get? What can they view? How is the data protected?\u201d<\/p>\n\n\n\n<p>By asking these questions before choosing a vendor, you can identify point solutions that meet your overall needs and possess the necessary functionality, integration, and security.<\/p>\n\n\n\n<p>\u201cMany companies have the desire to change the way they do performance management, but they don&#8217;t have the know-how,\u201d Baskaran says. Look for a vendor with a high-quality product and the ability to develop that \u201cknow-how\u201d in-house \u2014 they can deliver value that an all-in-one solution simply can\u2019t match.<\/p>\n\n\n\n<p>Want to learn more? <a href=\"https:\/\/www.betterworks.com\/what-people-want-from-performance-management-technology\/\">Discover what employees really want from performance management technology<\/a>.<\/p>\n\n\n<div class=\"lazyblock-post-resource-cta-KEDb0 align  wp-block-lazyblock-post-resource-cta\"><div class=\"custom-post-resource-box\" style=\"background:url('https:\/\/www.betterworks.com\/wp-content\/uploads\/2023\/01\/Performance-Software-Innovations-Shaping-2023-BG-Image-1200x680-1.jpg;') no-repeat center;background-color:;box-shadow: 0px 0px 18px -5px ;background-color:\">\n  <div class=\"custom-box-heading\" style=\"max-width:60%;\"><p style=\"color:#ffffff;font-size:30px\">Do you have the right performance management technology?<\/p><\/div>\n  <div class=\"custom-box-cta\" style=\"\"><a class=\"et_pb_button\" href=\"https:\/\/www.betterworks.com\/what-people-want-from-performance-management-technology\/\" style=\"color:#2A445E;background-color:#ffffff;\">Find out<\/a><\/div>\n<\/div><\/div>","protected":false},"excerpt":{"rendered":"<p>All-in-one HR solutions aren\u2019t always the correct answer. Baskaran Ambalavanan shares three elements to look for in a dedicated performance management platform.<\/p>\n","protected":false},"author":111,"featured_media":102965,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_et_pb_use_builder":"off","_et_pb_old_content":"","_et_gb_content_width":"","content-type":"","inline_featured_image":false,"footnotes":""},"categories":[3307],"tags":[],"featured_location":[],"industry":[],"class_list":["post-102963","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-performance-management"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v18.1 (Yoast SEO v23.9) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Baskaran Ambalavanan on Performance Management Platforms - Betterworks<\/title>\n<meta name=\"description\" content=\"All-in-one HR solutions aren\u2019t always the correct answer. 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