{"id":104291,"date":"2024-02-14T18:20:29","date_gmt":"2024-02-15T02:20:29","guid":{"rendered":"https:\/\/www.betterworks.com\/?p=104291"},"modified":"2024-02-20T10:09:54","modified_gmt":"2024-02-20T18:09:54","slug":"katie-king-hr-ai-strategy","status":"publish","type":"post","link":"https:\/\/www.betterworks.com\/magazine\/katie-king-hr-ai-strategy\/","title":{"rendered":"Katie King: \u2018HR Is Really Central\u2019 to Implementing AI Strategy"},"content":{"rendered":"\n<p>AI is increasingly becoming embedded in the tools we use for work every day \u2014 and that means HR leaders will play a key role in how organizations evolve their approach to AI to be more thoughtful and intentional.&nbsp;<\/p>\n\n\n\n<p>Few people have more experience implementing AI safely and strategically than <a href=\"https:\/\/www.linkedin.com\/in\/katieeking\/\">Katie King<\/a>, who will be a keynote speaker at <a href=\"https:\/\/www.betterworks.com\/empower-hr-2024\/\">EmpowerHR Europe<\/a>. As a consultant on AI and business transformation, author of two well-respected books on AI, and member of the U.K. task force for the adoption of AI, Katie has plenty of hands-on experience designing AI strategies for businesses. She knows that, often, the greatest challenge is simply getting started.&nbsp;<\/p>\n\n\n\n<p>That\u2019s where HR can really deliver value, Katie says. \u201cHR is really central, and I see AI really being able to take HR \u2026 into a much more strategic space,\u201d she says. Ahead of her keynote at EmpowerHR Europe, we asked Katie to share her advice on how HR leaders can proactively drive strategic adoption of AI across their organizations.<\/p>\n\n\n\n<figure class=\"wp-block-embed is-type-video is-provider-vimeo wp-block-embed-vimeo wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<iframe loading=\"lazy\" title=\"achieving_granular_insights_through_ai (1080p)\" src=\"https:\/\/player.vimeo.com\/video\/913159814?dnt=1&amp;app_id=122963\" width=\"1080\" height=\"608\" frameborder=\"0\" allow=\"autoplay; fullscreen; picture-in-picture\"><\/iframe>\n<\/div><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-start-with-the-business-case\">Start with the business case<\/h2>\n\n\n\n<p>Rather than worrying about AI in general, which can quickly become overwhelming, Katie recommends pinpointing existing business challenges you\u2019re trying to overcome and exploring how AI can help you address them. \u201cWhat are three problems or opportunities we have in HR at the moment where AI or machine learning can play an important role?\u201d Katie says. For example, you might apply predictive analytics to track industry changes and suggest \u200cfuture-focused skills your workforce needs to remain competitive.&nbsp;<\/p>\n\n\n\n<p>From there, try different tools to see what best solves the problem. Traditional business planning cycles may not support quick learning, so don\u2019t be afraid to adopt a shorter, iterative cycle for <a href=\"https:\/\/www.betterworks.com\/magazine\/doug-dennerline-ai-will-profoundly-change-the-way-that-people-work\/\">AI experimentation<\/a>. \u201cHow do we make this part of our six-month plan, not just the one-year, three-year, five-year plan?\u201d Katie says. \u201cYou need to constantly be trying these new tools and doing these proofs of concept. It doesn\u2019t have to be a big one-year plan.\u201d<\/p>\n\n\n\n<p><\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-assemble-a-cross-functional-ai-leadership-team\">Assemble a cross-functional AI leadership team<\/h2>\n\n\n\n<p>HR leaders are in a natural place to connect people across the organization, which is essential when creating an AI strategy. You need to \u201cconsider the needs of the different departments in an organization, and to give them the protection and authority and the budget to get started. \u2026 That starts with a strategic plan,\u201d Katie says.<\/p>\n\n\n\n<p>Your AI team should represent a variety of departments and company interests. \u201cYou are sharing best practices, you are really working out what success looks like. \u2026 You need a consortium, a group of people who are the go-to AI leaders for their department,\u201d Katie says.&nbsp;<\/p>\n\n\n\n<p>IT and legal are obvious candidates for your AI team, but make sure to include marketing, Katie says. One of the greatest challenges to implementing an AI strategy at work is <a href=\"https:\/\/www.betterworks.com\/magazine\/organizational-alignment\/\">aligning the organization<\/a> on a shared vision, she notes, and a strong alliance with your marketing team can make a big difference in messaging and communication.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"580\" src=\"https:\/\/www.betterworks.com\/wp-content\/uploads\/2024\/02\/EHR-Preview-Katie-King-Internal-1024x580.jpg\" alt=\"\" class=\"wp-image-104295\" srcset=\"https:\/\/www.betterworks.com\/wp-content\/uploads\/2024\/02\/EHR-Preview-Katie-King-Internal-1024x580.jpg 1024w, https:\/\/www.betterworks.com\/wp-content\/uploads\/2024\/02\/EHR-Preview-Katie-King-Internal-980x555.jpg 980w, https:\/\/www.betterworks.com\/wp-content\/uploads\/2024\/02\/EHR-Preview-Katie-King-Internal-480x272.jpg 480w\" sizes=\"(min-width: 0px) and (max-width: 480px) 480px, (min-width: 481px) and (max-width: 980px) 980px, (min-width: 981px) 1024px, 100vw\" \/><\/figure>\n\n\n\n<p><\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-steadily-build-toward-a-strategy\">Steadily build toward a strategy<\/h2>\n\n\n\n<p>Developing a comprehensive strategic plan for AI in HR takes time, and with the rapid growth of AI tools right now, you won\u2019t have the luxury of coming up with that plan <em>before <\/em>you get started. You&#8217;ll need to develop your strategy concurrently as you\u2019re testing new tools in your workflows.&nbsp;<\/p>\n\n\n\n<p>As you experiment with those new tools and processes, keep your big-picture goals top of mind. But don\u2019t be too hard on yourself if early attempts fall short. \u201cWork out what your KPIs are and be very open-minded \u2014 not necessarily to fail \u2014 but to do iterations,\u201d Katie says.&nbsp;<\/p>\n\n\n\n<p>You can\u2019t embed AI in strategic operations overnight, Katie says: \u201cBe very aware that you are on this journey of continuous learning.\u201d<\/p>\n\n\n\n<p>Want to learn more? <a href=\"https:\/\/www.betterworks.com\/empower-hr-2024\/\">Register for EmpowerHR Europe<\/a> to hear more from Katie about developing your organization\u2019s AI strategy.<\/p>\n\n\n<div class=\"lazyblock-post-resource-cta-Z1MJPdL align  wp-block-lazyblock-post-resource-cta\"><div class=\"custom-post-resource-box\" style=\"background:url('https:\/\/www.betterworks.com\/wp-content\/uploads\/2024\/02\/EHR-2024-Horizontal.jpg;') no-repeat center;background-color:;box-shadow: 0px 0px 18px -5px ;background-color:\">\n  <div class=\"custom-box-heading\" style=\"max-width:50%;\"><p style=\"color:#ffffff;font-size:30px\">Hear Katie at EmpowerHR Europe<\/p><\/div>\n  <div class=\"custom-box-cta\" style=\"\"><a class=\"et_pb_button\" href=\"https:\/\/www.betterworks.com\/empower-hr-2024\/\" style=\"color:#58094F;background-color:#ffffff;\">Attend the event!<\/a><\/div>\n<\/div><\/div>","protected":false},"excerpt":{"rendered":"<p>AI expert Katie King shares best practices for HR leaders who want to drive strategic adoption of artificial intelligence across the organization.<\/p>\n","protected":false},"author":133,"featured_media":104294,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_et_pb_use_builder":"off","_et_pb_old_content":"","_et_gb_content_width":"","content-type":"","inline_featured_image":false,"footnotes":""},"categories":[3559,3518],"tags":[],"featured_location":[],"industry":[],"class_list":["post-104291","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-ai-people-analytics","category-hr-leadership"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v18.1 (Yoast SEO v23.9) - 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