{"id":106569,"date":"2024-06-04T16:46:58","date_gmt":"2024-06-04T23:46:58","guid":{"rendered":"https:\/\/www.betterworks.com\/?p=106569"},"modified":"2024-06-13T12:25:34","modified_gmt":"2024-06-13T19:25:34","slug":"riaz-meghji-managers-of-energies-and-emotion","status":"publish","type":"post","link":"https:\/\/www.betterworks.com\/magazine\/riaz-meghji-managers-of-energies-and-emotion\/","title":{"rendered":"Riaz Meghji: \u2018We\u2019ve Now Become Managers of Energies and Emotion\u2019"},"content":{"rendered":"\n<p>Loneliness in the workplace isn\u2019t just a minor issue \u2014 it\u2019s a quiet crisis that\u2019s <a href=\"https:\/\/newsroom.thecignagroup.com\/loneliness-epidemic-persists-post-pandemic-look\" target=\"_blank\" rel=\"noreferrer noopener\">costing businesses billions of dollars in lost productivity<\/a>. But the solution to this escalating problem could be as simple as leaning into more conversations.<\/p>\n\n\n\n<p>\u201cIf there&#8217;s any silver lining of these past couple of years, it&#8217;s removing the stigma associated with opening up with the confession of, \u2018I am feeling isolated. I am feeling lonely,\u2019\u201d says <a href=\"https:\/\/www.linkedin.com\/in\/riazmeghji\/?originalSubdomain=ca\" target=\"_blank\" rel=\"noreferrer noopener\">Riaz Meghji<\/a>, human connection speaker and author of \u201c<a href=\"https:\/\/www.amazon.com\/Every-Conversation-Counts-Extraordinary-Relationships\/dp\/1989603726\" target=\"_blank\" rel=\"noreferrer noopener\">Every Conversation Counts: The 5 Habits of Human Connection that Build Extraordinary Relationships<\/a>.\u201d He\u2019s also speaking at the upcoming People Fundamentals webinar session \u201c<a href=\"https:\/\/www.betterworks.com\/every-conversation-counts-webinar\/\">Every Conversation Counts: Building High-Performance Organizations One Relationship at a Time<\/a>.\u201d<\/p>\n\n\n\n<figure class=\"wp-block-embed is-type-video is-provider-vimeo wp-block-embed-vimeo wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<iframe loading=\"lazy\" title=\"Efficiency vs. Human Connection\" src=\"https:\/\/player.vimeo.com\/video\/953978195?dnt=1&amp;app_id=122963\" width=\"1080\" height=\"608\" frameborder=\"0\" allow=\"autoplay; fullscreen; picture-in-picture; clipboard-write\"><\/iframe>\n<\/div><\/figure>\n\n\n\n<p>\u201cAddressing what people are feeling \u2014 and navigating with intention as leaders, as HR leaders, to make sure we understand who our people are, what they need, how we can connect this group \u2014 is going to be important as we move forward in 2024 and beyond,\u201d Riaz says.<\/p>\n\n\n\n<p>We talked with Riaz ahead of his People Fundamentals session to learn more about fostering connections and conversations to get to know each other at a human level.<\/p>\n\n\n\n<p><\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-lead-with-empathetic-curiosity\">Lead with empathetic curiosity<\/h2>\n\n\n\n<p>Recognizing and addressing the emotional needs of your team is crucial for maintaining a healthy and productive work environment. \u201cWe&#8217;re not just HR leaders. We&#8217;re not just managers of roles and responsibilities,\u201d Riaz says. \u201cWe&#8217;ve now become managers of energies and emotion \u2014 and from a distance, that is an ambitious task that requires a lot of energy on our part.\u201d<\/p>\n\n\n\n<p>Riaz proposes empathetic curiosity as the solution. Empathetic curiosity involves assuming positive intent and asking questions that show you care and want to understand, rather than making assumptions or judgments. \u201cIn any organization, or even our personal relationships, there may be behavior that we don&#8217;t understand,\u201d Riaz says.&nbsp;<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"580\" src=\"https:\/\/www.betterworks.com\/wp-content\/uploads\/2024\/06\/Pre-Webinar-Riaz-Meghji-Weve-Now-Become-Managers-of-Energies-and-Emotion-Internal-1-1024x580.jpg\" alt=\"\" class=\"wp-image-106570\" srcset=\"https:\/\/www.betterworks.com\/wp-content\/uploads\/2024\/06\/Pre-Webinar-Riaz-Meghji-Weve-Now-Become-Managers-of-Energies-and-Emotion-Internal-1-1024x580.jpg 1024w, https:\/\/www.betterworks.com\/wp-content\/uploads\/2024\/06\/Pre-Webinar-Riaz-Meghji-Weve-Now-Become-Managers-of-Energies-and-Emotion-Internal-1-980x555.jpg 980w, https:\/\/www.betterworks.com\/wp-content\/uploads\/2024\/06\/Pre-Webinar-Riaz-Meghji-Weve-Now-Become-Managers-of-Energies-and-Emotion-Internal-1-480x272.jpg 480w\" sizes=\"(min-width: 0px) and (max-width: 480px) 480px, (min-width: 481px) and (max-width: 980px) 980px, (min-width: 981px) 1024px, 100vw\" \/><\/figure>\n\n\n\n<p><\/p>\n\n\n\n<p>Empathetic curiosity is about more than just listening; it&#8217;s about creating a space where employees feel seen, heard, and valued. \u201cLead with that empathetic curiosity to understand what is driving this emotional intensity. Is it fear? Is it shame? Is it loneliness? Is it guilt?\u201d<\/p>\n\n\n\n<p>This approach not only helps in understanding the underlying causes of employee behavior but also creates a supportive environment where everyone feels valued and respected. This consistency in showing genuine care can transform your team dynamics, leading to a more cohesive, motivated, and productive workforce.<\/p>\n\n\n\n<p><\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-create-space-for-human-connection\">Create space for human connection<\/h2>\n\n\n\n<p>With more remote and hybrid work arrangements than ever before, it\u2019s not surprising that people are feeling lonely. It\u2019s challenging to replicate the scope of human interaction when you\u2019re limited to video conference calls \u2014 but it can be done. \u201cIn a virtual space, I believe it takes much more effort to create these pockets of spontaneity,\u201d Riaz says.<\/p>\n\n\n\n<p>Leaders must be willing to model communications that build trust \u2014 even if that means showing vulnerability. \u201cGo first and be the one that asks for help, because a lot of the time, people are scared to show that they don\u2019t know,\u201d Riaz says. For example, that might look like exploring what meaningful recognition looks like to different people or learning what makes employees \u201ccome alive.\u201d&nbsp;<\/p>\n\n\n\n<p>One effective approach is to be intentional with the questions you ask and to give employees space to interact authentically. For instance, consider starting the week by asking your team, &#8220;What\u2019s one word to describe your weekend?&#8221; This simple yet powerful question helps you understand where people are at and shows that you care about their well-being. Another tactic is to ask questions that elicit reflection, not just a quick answer.<\/p>\n\n\n\n<p>Engaging quiet learners is also crucial when leading with intention. \u201cThey may not be the extrovert that initially jumps in and vocalizes, but they have an important perspective,\u201d Riaz says. \u201cSo I think those points of connection can happen in the meeting with the pockets of space we create.\u201d To make sure their voices are heard, try creating space for their input by asking intentional questions and rotating who facilitates meetings. This approach helps ensure everyone has a chance to contribute.<\/p>\n\n\n\n<p><\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-empower-efficiency-through-connection\">Empower efficiency through connection<\/h2>\n\n\n\n<p>In the quest for productivity, it\u2019s easy to prioritize speed and output over meaningful interactions. \u201cEfficiency can be one of the biggest enemies of human connection if we forget to empower the voices of our people,\u201d Riaz says. However, true efficiency isn\u2019t just about getting things done quickly; it\u2019s also about creating an environment where employees feel valued and connected.&nbsp;<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"580\" src=\"https:\/\/www.betterworks.com\/wp-content\/uploads\/2024\/06\/Pre-Webinar-Riaz-Meghji-Weve-Now-Become-Managers-of-Energies-and-Emotion-Internal-2-1024x580.jpg\" alt=\"\" class=\"wp-image-106571\" srcset=\"https:\/\/www.betterworks.com\/wp-content\/uploads\/2024\/06\/Pre-Webinar-Riaz-Meghji-Weve-Now-Become-Managers-of-Energies-and-Emotion-Internal-2-1024x580.jpg 1024w, https:\/\/www.betterworks.com\/wp-content\/uploads\/2024\/06\/Pre-Webinar-Riaz-Meghji-Weve-Now-Become-Managers-of-Energies-and-Emotion-Internal-2-980x555.jpg 980w, https:\/\/www.betterworks.com\/wp-content\/uploads\/2024\/06\/Pre-Webinar-Riaz-Meghji-Weve-Now-Become-Managers-of-Energies-and-Emotion-Internal-2-480x272.jpg 480w\" sizes=\"(min-width: 0px) and (max-width: 480px) 480px, (min-width: 481px) and (max-width: 980px) 980px, (min-width: 981px) 1024px, 100vw\" \/><\/figure>\n\n\n\n<p><\/p>\n\n\n\n<p>Leading with empathy and understanding can transform the way your team operates. \u201cNow more than ever, it&#8217;s important to double down on these aspects, on these touch points where people feel, \u2018I can still speak up. My voice is still going to be heard. My leaders care about me,\u2019\u201d Riaz says.&nbsp;<\/p>\n\n\n\n<p>Creating space for genuine connection helps you make sure efficiency doesn\u2019t come at the cost of humanity. Instead, you create a workplace where people feel appreciated and understood, which naturally boosts engagement and performance. When you balance efficiency with a real commitment to human connection, you build a resilient and motivated team that thrives even when times get tough.<\/p>\n\n\n\n<p>To learn more about Riaz\u2019s strategies for fostering conversations and connections at work, <a href=\"https:\/\/www.betterworks.com\/every-conversation-counts-webinar\/\">register for the webinar<\/a>.<\/p>\n\n\n<div class=\"lazyblock-post-resource-cta-1Q14AO align  wp-block-lazyblock-post-resource-cta\"><div class=\"custom-post-resource-box\" style=\"background:url('https:\/\/www.betterworks.com\/wp-content\/uploads\/2024\/06\/06-2024-RiazMeghji-Horizontal.jpg;') no-repeat center;background-color:;box-shadow: 0px 0px 18px -5px ;background-color:\">\n  <div class=\"custom-box-heading\" style=\"max-width:500%;\"><p style=\"color:#ffffff;font-size:36px\">Conversations that connect<\/p><\/div>\n  <div class=\"custom-box-cta\" style=\"\"><a class=\"et_pb_button\" href=\"https:\/\/www.betterworks.com\/every-conversation-counts-webinar\/\" style=\"color:#4DC6D1;background-color:#ffffff;\">Register now<\/a><\/div>\n<\/div><\/div>","protected":false},"excerpt":{"rendered":"<p>Human connection expert Riaz Meghji explains why connections matter at work, and how to get to know each other at a human level.<\/p>\n","protected":false},"author":133,"featured_media":106575,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_et_pb_use_builder":"off","_et_pb_old_content":"<!-- wp:paragraph -->\n<p>Loneliness in the workplace isn\u2019t just a minor issue \u2014 it\u2019s a quiet crisis that\u2019s <a href=\"https:\/\/newsroom.thecignagroup.com\/loneliness-epidemic-persists-post-pandemic-look\" target=\"_blank\" rel=\"noreferrer noopener\">costing businesses billions of dollars in lost productivity<\/a>. But the solution to this escalating problem could be as simple as leaning into more conversations.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>\u201cIf there's any silver lining of these past couple of years, it's removing the stigma associated with opening up with the confession of, \u2018I am feeling isolated. I am feeling lonely,\u2019\u201d says <a href=\"https:\/\/www.linkedin.com\/in\/riazmeghji\/?originalSubdomain=ca\" target=\"_blank\" rel=\"noreferrer noopener\">Riaz Meghji<\/a>, human connection speaker and author of \u201c<a href=\"https:\/\/www.amazon.com\/Every-Conversation-Counts-Extraordinary-Relationships\/dp\/1989603726\" target=\"_blank\" rel=\"noreferrer noopener\">Every Conversation Counts: The 5 Habits of Human Connection that Build Extraordinary Relationships<\/a>.\u201d He\u2019s also speaking at the upcoming People Fundamentals webinar session \u201c<a href=\"https:\/\/www.betterworks.com\/every-conversation-counts-webinar\/\">Every Conversation Counts: Building High-Performance Organizations One Relationship at a Time<\/a>.\u201d<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>\u201cAddressing what people are feeling \u2014 and navigating with intention as leaders, as HR leaders, to make sure we understand who our people are, what they need, how we can connect this group \u2014 is going to be important as we move forward in 2024 and beyond,\u201d Riaz says.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>We talked with Riaz ahead of his People Fundamentals session to learn more about fostering connections and conversations to get to know each other at a human level.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p><\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:heading -->\n<h2 class=\"wp-block-heading\" id=\"h-lead-with-empathetic-curiosity\">Lead with empathetic curiosity<\/h2>\n<!-- \/wp:heading -->\n\n<!-- wp:paragraph -->\n<p>Recognizing and addressing the emotional needs of your team is crucial for maintaining a healthy and productive work environment. \u201cWe're not just HR leaders. We're not just managers of roles and responsibilities,\u201d Riaz says. \u201cWe've now become managers of energies and emotion \u2014 and from a distance, that is an ambitious task that requires a lot of energy on our part.\u201d<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>Riaz proposes empathetic curiosity as the solution. Empathetic curiosity involves assuming positive intent and asking questions that show you care and want to understand, rather than making assumptions or judgments. \u201cIn any organization, or even our personal relationships, there may be behavior that we don't understand,\u201d Riaz says.&nbsp;<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:image {\"id\":106570,\"sizeSlug\":\"large\",\"linkDestination\":\"none\"} -->\n<figure class=\"wp-block-image size-large\"><img src=\"https:\/\/www.betterworks.com\/wp-content\/uploads\/2024\/06\/Pre-Webinar-Riaz-Meghji-Weve-Now-Become-Managers-of-Energies-and-Emotion-Internal-1-1024x580.jpg\" alt=\"\" class=\"wp-image-106570\"\/><\/figure>\n<!-- \/wp:image -->\n\n<!-- wp:paragraph -->\n<p><\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>Empathetic curiosity is about more than just listening; it's about creating a space where employees feel seen, heard, and valued. \u201cLead with that empathetic curiosity to understand what is driving this emotional intensity. Is it fear? Is it shame? Is it loneliness? Is it guilt?\u201d<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>This approach not only helps in understanding the underlying causes of employee behavior but also creates a supportive environment where everyone feels valued and respected. This consistency in showing genuine care can transform your team dynamics, leading to a more cohesive, motivated, and productive workforce.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p><\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:heading -->\n<h2 class=\"wp-block-heading\" id=\"h-create-space-for-human-connection\">Create space for human connection<\/h2>\n<!-- \/wp:heading -->\n\n<!-- wp:paragraph -->\n<p>With more remote and hybrid work arrangements than ever before, it\u2019s not surprising that people are feeling lonely. It\u2019s challenging to replicate the scope of human interaction when you\u2019re limited to video conference calls \u2014 but it can be done. \u201cIn a virtual space, I believe it takes much more effort to create these pockets of spontaneity,\u201d Riaz says.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>Leaders must be willing to model communications that build trust \u2014 even if that means showing vulnerability. \u201cGo first and be the one that asks for help, because a lot of the time, people are scared to show that they don\u2019t know,\u201d Riaz says. For example, that might look like exploring what meaningful recognition looks like to different people or learning what makes employees \u201ccome alive.\u201d&nbsp;<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>One effective approach is to be intentional with the questions you ask and to give employees space to interact authentically. For instance, consider starting the week by asking your team, \"What\u2019s one word to describe your weekend?\" This simple yet powerful question helps you understand where people are at and shows that you care about their well-being. Another tactic is to ask questions that elicit reflection, not just a quick answer.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>Engaging quiet learners is also crucial when leading with intention. \u201cThey may not be the extrovert that initially jumps in and vocalizes, but they have an important perspective,\u201d Riaz says. \u201cSo I think those points of connection can happen in the meeting with the pockets of space we create.\u201d To make sure their voices are heard, try creating space for their input by asking intentional questions and rotating who facilitates meetings. This approach helps ensure everyone has a chance to contribute.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p><\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:heading -->\n<h2 class=\"wp-block-heading\" id=\"h-empower-efficiency-through-connection\">Empower efficiency through connection<\/h2>\n<!-- \/wp:heading -->\n\n<!-- wp:paragraph -->\n<p>In the quest for productivity, it\u2019s easy to prioritize speed and output over meaningful interactions. \u201cEfficiency can be one of the biggest enemies of human connection if we forget to empower the voices of our people,\u201d Riaz says. However, true efficiency isn\u2019t just about getting things done quickly; it\u2019s also about creating an environment where employees feel valued and connected.\u00a0<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:image {\"id\":106571,\"sizeSlug\":\"large\",\"linkDestination\":\"none\"} -->\n<figure class=\"wp-block-image size-large\"><img src=\"https:\/\/www.betterworks.com\/wp-content\/uploads\/2024\/06\/Pre-Webinar-Riaz-Meghji-Weve-Now-Become-Managers-of-Energies-and-Emotion-Internal-2-1024x580.jpg\" alt=\"\" class=\"wp-image-106571\"\/><\/figure>\n<!-- \/wp:image -->\n\n<!-- wp:paragraph -->\n<p><\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>Leading with empathy and understanding can transform the way your team operates. \u201cNow more than ever, it's important to double down on these aspects, on these touch points where people feel, \u2018I can still speak up. My voice is still going to be heard. My leaders care about me,\u2019\u201d Riaz says.&nbsp;<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>Creating space for genuine connection helps you make sure efficiency doesn\u2019t come at the cost of humanity. Instead, you create a workplace where people feel appreciated and understood, which naturally boosts engagement and performance. When you balance efficiency with a real commitment to human connection, you build a resilient and motivated team that thrives even when times get tough.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>To learn more about Riaz\u2019s strategies for fostering conversations and connections at work, <a href=\"https:\/\/www.betterworks.com\/every-conversation-counts-webinar\/\">register for the webinar<\/a>.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:lazyblock\/post-resource-cta {\"heading\":\"Conversations that connect\",\"heading-color\":\"#ffffff\",\"cta-text\":\"Register 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\/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Riaz Meghji: \u2018We\u2019ve Now Become Managers of Energies and Emotion\u2019\" \/>\n<meta property=\"og:description\" content=\"Human connection expert Riaz Meghji explains why connections matter at work, and how to get to know each other at a human level.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.betterworks.com\/magazine\/riaz-meghji-managers-of-energies-and-emotion\/\" \/>\n<meta property=\"og:site_name\" content=\"Betterworks\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/BetterWorks\/\" \/>\n<meta property=\"article:published_time\" content=\"2024-06-04T23:46:58+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2024-06-13T19:25:34+00:00\" \/>\n<meta property=\"og:image\" 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