{"id":107277,"date":"2024-08-02T09:32:17","date_gmt":"2024-08-02T16:32:17","guid":{"rendered":"https:\/\/www.betterworks.com\/?p=107277"},"modified":"2024-10-30T08:17:28","modified_gmt":"2024-10-30T15:17:28","slug":"transform-your-hr-tech-stack","status":"publish","type":"post","link":"https:\/\/www.betterworks.com\/magazine\/transform-your-hr-tech-stack\/","title":{"rendered":"AI Demystified: Transform your HR Tech Stack With Confidence"},"content":{"rendered":"\n<p>The HR function is on the verge of significant change. At the heart of this revolution are the unique capabilities of generative AI, which go far beyond the narrow task-specific applications of the past and offer transformative potential for the future.<\/p>\n\n\n\n<p>Navigating the rapidly evolving field of AI-powered HR software can be overwhelming. That\u2019s why we asked <a href=\"https:\/\/www.linkedin.com\/in\/cherylporro\/\" target=\"_blank\" rel=\"noreferrer noopener\">Cheryl Johnson<\/a>, Betterworks chief product and technology officer, <a href=\"https:\/\/www.linkedin.com\/in\/maherhanafi\" target=\"_blank\" rel=\"noreferrer noopener\">Maher Hanafi<\/a>, vice president of engineering, and <a href=\"https:\/\/www.linkedin.com\/in\/samschlunz\" target=\"_blank\" rel=\"noreferrer noopener\">Sam Schlunz<\/a>, solutions engineer, to help demystify the technology.<\/p>\n\n\n\n<p>Check out the highlights of the webinar, <a href=\"https:\/\/www.betterworks.com\/navigating-ai-in-hr-webinar\/\">which is now on demand<\/a>, or listen to excerpts from Cheryl in our People Fundamental podcast.<\/p>\n\n\n\n<iframe loading=\"lazy\" title=\"Embed Player\" style=\"border:none\" src=\"https:\/\/play.libsyn.com\/embed\/episode\/id\/32580177\/height\/128\/theme\/modern\/size\/standard\/thumbnail\/yes\/custom-color\/c0dae1\/time-start\/00:00:00\/hide-playlist\/yes\/font-color\/000000\" height=\"128\" width=\"100%\" scrolling=\"no\" allowfullscreen=\"\" webkitallowfullscreen=\"true\" mozallowfullscreen=\"true\" oallowfullscreen=\"true\" msallowfullscreen=\"true\"><\/iframe>\n\n\n\n<p>Subscribe wherever you listen to podcasts:&nbsp;<a href=\"https:\/\/podcasts.apple.com\/us\/podcast\/people-fundamentals-by-betterworks\/id1710307323\" target=\"_blank\" rel=\"noreferrer noopener\">Apple Podcasts<\/a>&nbsp;|&nbsp;<a href=\"https:\/\/open.spotify.com\/show\/5giIJElptDJrp3l25ee1ce\">Spotify<\/a>&nbsp;|&nbsp;<a href=\"https:\/\/music.youtube.com\/playlist?list=PLWiHnwbqWNrPJbzOjacwZsPN6INjIe6GT\" target=\"_blank\" rel=\"noreferrer noopener\">YouTube Music<\/a><\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-understand-what-sets-genai-apart\">Understand what sets GenAI apart<\/h2>\n\n\n\n<p>What really sets GenAI apart from the AI we\u2019ve seen in the past is its sheer creativity and flexibility. \u201cGenerative AI can create new original content or data of all kinds, whereas regular AI typically just analyzes and processes existing data,\u201d Cheryl said.&nbsp;<\/p>\n\n\n\n<p>Unlike the AI assistants of yesteryear that operated on more rigid algorithms, these new large language models can adapt to all sorts of tasks, from translation to content generation. \u201cGenerative AI is very flexible,\u201d Cheryl said. \u201cIt can be used for many different tasks due to the model\u2019s ability to learn and adapt from a wide range of inputs.\u201d<\/p>\n\n\n\n<p>Most impressively, though, GenAI systems feel much more human in their interactions. \u201cA big reason ChatGPT captured the imagination of so many is how human it is in its responses,\u201d Cheryl said. Unfortunately, GenAI\u2019s greatest strengths are also its greatest weakness, since it can hallucinate results that aren\u2019t true.<\/p>\n\n\n\n<p>The final aspect of GenAI that sets it apart from more traditional AI models is its widespread availability. Unlike the proprietary models of the past, these powerful language models are now accessible through simple APIs, enabling a whole new era of innovation.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"580\" src=\"https:\/\/www.betterworks.com\/wp-content\/uploads\/2024\/08\/Product-Webinar-Recap-Navigating-AI-in-HR-Internal-1-1024x580.jpg\" alt=\"\" class=\"wp-image-107278\" srcset=\"https:\/\/www.betterworks.com\/wp-content\/uploads\/2024\/08\/Product-Webinar-Recap-Navigating-AI-in-HR-Internal-1-1024x580.jpg 1024w, https:\/\/www.betterworks.com\/wp-content\/uploads\/2024\/08\/Product-Webinar-Recap-Navigating-AI-in-HR-Internal-1-980x555.jpg 980w, https:\/\/www.betterworks.com\/wp-content\/uploads\/2024\/08\/Product-Webinar-Recap-Navigating-AI-in-HR-Internal-1-480x272.jpg 480w\" sizes=\"(min-width: 0px) and (max-width: 480px) 480px, (min-width: 481px) and (max-width: 980px) 980px, (min-width: 981px) 1024px, 100vw\" \/><\/figure>\n\n\n\n<p><\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-evaluate-hr-tech-for-responsible-use-of-ai\">Evaluate HR tech for responsible use of AI<\/h2>\n\n\n\n<p>Look for vendors that have taken a thoughtful and intentional approach to deploying AI in their products. Betterworks, for example, has built its <a href=\"https:\/\/www.betterworks.com\/magazine\/katie-king-hr-ai-strategy\/\">AI strategy<\/a> on three key pillars: a human-centered approach, a focus on security, and specialized use cases.<\/p>\n\n\n\n<p>Betterworks\u2019 AI isn\u2019t intended to replace humans, but to enhance what you\u2019re capable of achieving. \u201cIt\u2019s a co-pilot,\u201d Maher said. This human-centered approach ensures that AI remains a supportive tool, rather than a replacement for human decision-making. \u201cThink of it as having a highly qualified consultant by your side ready to offer guidance and support without ever imposing their own opinions,\u201d Maher continued.<\/p>\n\n\n\n<p>To improve security, Betterworks has implemented a self-hosting approach, keeping all AI interactions embedded within a secure system to safeguard sensitive employee data. \u201cOur generative AI feature\u2026employs multiple layers of protection and ensures your information remains confidential and protected,\u201d Maher said.&nbsp;<\/p>\n\n\n\n<p>Look for vendors that are transparent about their data practices and have clear protocols in place to protect employee information. This is especially true when it comes to the data used to train the model. \u201cWe don\u2019t use any employee data to train, fine-tune, or improve the quality of our generative AI models,\u201d Maher said.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"580\" src=\"https:\/\/www.betterworks.com\/wp-content\/uploads\/2024\/08\/Product-Webinar-Recap-Navigating-AI-in-HR-Internal-2-1-1024x580.jpg\" alt=\"\" class=\"wp-image-108800\" srcset=\"https:\/\/www.betterworks.com\/wp-content\/uploads\/2024\/08\/Product-Webinar-Recap-Navigating-AI-in-HR-Internal-2-1-1024x580.jpg 1024w, https:\/\/www.betterworks.com\/wp-content\/uploads\/2024\/08\/Product-Webinar-Recap-Navigating-AI-in-HR-Internal-2-1-980x555.jpg 980w, https:\/\/www.betterworks.com\/wp-content\/uploads\/2024\/08\/Product-Webinar-Recap-Navigating-AI-in-HR-Internal-2-1-480x272.jpg 480w\" sizes=\"(min-width: 0px) and (max-width: 480px) 480px, (min-width: 481px) and (max-width: 980px) 980px, (min-width: 981px) 1024px, 100vw\" \/><\/figure>\n\n\n\n<p>Finally, Betterworks has taken a specialized approach to product designs, tailoring them to have a transformative impact on traditional HR processes. \u201cBetterworks doesn\u2019t rely on generic chatbot interactions or one-size-fits-all generative AI,&#8221; Maher said. \u201cInstead, we seamlessly integrate generative AI features as enhancements to our existing core functionalities.\u201d This targeted integration ensures AI suggestions are directly relevant to the user\u2019s workflow within Betterworks.<\/p>\n\n\n\n<p><\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-look-for-transformative-potential\">Look for transformative potential<\/h2>\n\n\n\n<p>GenAI, as designed and implemented by the Betterworks team, aims to transform key HR processes, from <a href=\"https:\/\/www.betterworks.com\/product\/employee-feedback-software\/\">providing more effective feedback<\/a> to <a href=\"https:\/\/www.betterworks.com\/product\/okr-software\/\">streamlining goal-setting<\/a>. It can take basic feedback from managers, for instance, and turn their general thoughts into a plan of action. \u201cIt will help you refine the feedback language, ensure it\u2019s a clear, focused message,\u201d Maher said. \u201cAnd the employee\u2026will gain a precise understanding or expectation of areas for improvement.\u201d<\/p>\n\n\n\n<p>Beyond feedback, GenAI can also revolutionize goal-setting by aligning individual goals with broader organizational goals. \u201cIt can very be very difficult, quarter in and quarter out, to come up with the goals that are really going to help me to develop and succeed in my role,\u201d Sam said. \u201cAnd so Betterworks has provided the opportunity for AI to have access to my personal past goals, my manager\u2019s goals, the feedback that I\u2019ve received throughout my tenure \u2014 all of this data that Betterworks has access to all come together to provide some recommendations.\u201d This level of personalization and strategic alignment can unlock significant potential.<\/p>\n\n\n\n<p>By augmenting human expertise with the power of AI, you can drive greater efficiency, enhance the employee experience, and unlock new levels of strategic value.<\/p>\n\n\n\n<p><a href=\"https:\/\/www.betterworks.com\/navigating-ai-in-hr-webinar\/\">To learn more about what to look for from AI in HR technology, watch the webinar on-demand.<\/a><\/p>\n\n\n<div class=\"lazyblock-post-resource-cta-1tKObb align  wp-block-lazyblock-post-resource-cta\"><div class=\"custom-post-resource-box\" style=\"background:url('https:\/\/www.betterworks.com\/wp-content\/uploads\/2024\/08\/07-2024-PI-Horizontal.jpg;') no-repeat center;background-color:;box-shadow: 0px 0px 18px -5px ;background-color:\">\n  <div class=\"custom-box-heading\" style=\"max-width:50%;\"><p style=\"color:#ffffff;font-size:30px\">Put responsible AI to work in your performance management practices<\/p><\/div>\n  <div class=\"custom-box-cta\" style=\"\"><a class=\"et_pb_button\" href=\"https:\/\/www.betterworks.com\/navigating-ai-in-hr-webinar\/\" style=\"color:#008AAB;background-color:#ffffff;\">Watch on demand<\/a><\/div>\n<\/div><\/div>","protected":false},"excerpt":{"rendered":"<p>Check out highlights from a conversation with Betterworks leaders to learn what to expect from AI-powered technology and how it can drive your business forward.<\/p>\n","protected":false},"author":133,"featured_media":107284,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_et_pb_use_builder":"off","_et_pb_old_content":"","_et_gb_content_width":"","content-type":"","inline_featured_image":false,"footnotes":""},"categories":[3559,3515],"tags":[],"featured_location":[],"industry":[],"class_list":["post-107277","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-ai-people-analytics","category-betterworks-insights"],"acf":[],"yoast_head":"<!-- This site is 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