{"id":107693,"date":"2024-09-03T16:04:25","date_gmt":"2024-09-03T23:04:25","guid":{"rendered":"https:\/\/www.betterworks.com\/?p=107693"},"modified":"2024-09-09T20:01:49","modified_gmt":"2024-09-10T03:01:49","slug":"kim-scott-how-to-address-bias-prejudice-bullying","status":"publish","type":"post","link":"https:\/\/www.betterworks.com\/magazine\/kim-scott-how-to-address-bias-prejudice-bullying\/","title":{"rendered":"Kim Scott, on Overcoming Barriers to Radical Respect at Work"},"content":{"rendered":"\n<p>HR leaders today have an opportunity to transform respect from a passive expectation into an active, living practice that drives both individual and organizational success. The challenge lies in creating an environment where every voice is heard and valued, particularly in the face of unconscious biases, deep-seated prejudices, and harmful behaviors like bullying.<\/p>\n\n\n\n<p>Radical respect is a concept that builds on the idea of recognizing and honoring the individuality of each team member while fostering a collaborative work environment. \u201cWe all intend to be respectful and to create these kind of work environments where the strength of the team is the individual and the \u2026 individual draws strength from the team,\u201d said <a href=\"https:\/\/kimmalonescott.com\/\" target=\"_blank\" rel=\"noreferrer noopener\">Kim Scott<\/a>, <em>The New York Times<\/em> bestselling author of \u201c<a href=\"https:\/\/www.amazon.com\/Radical-Candor-Kick-Ass-Without-Humanity\/dp\/1250103509\">Radical Candor<\/a>\u201d and \u201c<a href=\"https:\/\/www.amazon.com\/Radical-Respect-Work-Together-Better\/dp\/1250623766\">Radical Respect<\/a>,\u201d in the People Fundamentals webinar session, \u201c<a href=\"https:\/\/www.betterworks.com\/radical-respect-webinar\/\">Radical Respect: Building Better Team Dynamics and Trust<\/a>.\u201d By eliminating the barriers that bias, prejudice, and bullying create in the workplace, you create an environment where every team member can thrive.<\/p>\n\n\n\n<p>Learn the differences between bias, prejudice, and bullying and how can disrupt each one to foster a culture of radical respect at work.<\/p>\n\n\n\n<p>You can also catch Kim&#8217;s insights on our People Fundamentals podcast.<\/p>\n\n\n\n<iframe loading=\"lazy\" title=\"Embed Player\" style=\"border:none\" src=\"https:\/\/play.libsyn.com\/embed\/episode\/id\/32945927\/height\/192\/theme\/modern\/size\/large\/thumbnail\/yes\/custom-color\/ffffff\/time-start\/00:00:00\/hide-playlist\/yes\/font-color\/000000\" height=\"192\" width=\"100%\" scrolling=\"no\" allowfullscreen=\"\" webkitallowfullscreen=\"true\" mozallowfullscreen=\"true\" oallowfullscreen=\"true\" msallowfullscreen=\"true\"><\/iframe>\n\n\n\n<p>Subscribe wherever you listen to podcasts:\u00a0<a href=\"https:\/\/podcasts.apple.com\/us\/podcast\/people-fundamentals-by-betterworks\/id1710307323\" target=\"_blank\" rel=\"noreferrer noopener\">Apple Podcasts<\/a>\u00a0|\u00a0<a href=\"https:\/\/open.spotify.com\/show\/5giIJElptDJrp3l25ee1ce\" target=\"_blank\" rel=\"noreferrer noopener\">Spotify<\/a>\u00a0|\u00a0<a href=\"https:\/\/music.youtube.com\/playlist?list=PLWiHnwbqWNrPJbzOjacwZsPN6INjIe6GT\" target=\"_blank\" rel=\"noreferrer noopener\">YouTube Music<\/a><\/p>\n\n\n\n<p><\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-bias-identify-and-address-unconscious-patterns\">Bias: Identify and address unconscious patterns<\/h2>\n\n\n\n<p>Bias is an unconscious pattern of thoughts and behaviors, often not intended to harm but resulting in exclusion or unfair treatment. To address bias in real-time, Kim suggested using \u201cI\u201d statements. These statements, such as \u201cI don\u2019t think you meant that the way it sounded,\u201d help to disrupt the biased behavior without making the other person defensive or feel bad. This approach encourages reflection and opens the door to more conscious and inclusive interactions.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"580\" src=\"https:\/\/www.betterworks.com\/wp-content\/uploads\/2024\/09\/PF-Webinar-Recap-Kim-Scott-Internal-1-1024x580.jpg\" alt=\"\" class=\"wp-image-107695\" srcset=\"https:\/\/www.betterworks.com\/wp-content\/uploads\/2024\/09\/PF-Webinar-Recap-Kim-Scott-Internal-1-1024x580.jpg 1024w, https:\/\/www.betterworks.com\/wp-content\/uploads\/2024\/09\/PF-Webinar-Recap-Kim-Scott-Internal-1-980x555.jpg 980w, https:\/\/www.betterworks.com\/wp-content\/uploads\/2024\/09\/PF-Webinar-Recap-Kim-Scott-Internal-1-480x272.jpg 480w\" sizes=\"(min-width: 0px) and (max-width: 480px) 480px, (min-width: 481px) and (max-width: 980px) 980px, (min-width: 981px) 1024px, 100vw\" \/><\/figure>\n\n\n\n<p><\/p>\n\n\n\n<p>To illustrate, Kim shared the story of a male colleague who noticed that a female team member, who ended up seated alone at the end of the conference table, was being consistently overlooked during a meeting. He stood up and suggested that the two of them switch seats, which immediately changed the dynamic and allowed the woman to participate fully. \u201cHe knew it would be easier for them to hear it from him than from her,\u201d Kim said, underscoring the importance of allies in addressing bias\u200b.<\/p>\n\n\n\n<p><\/p>\n\n\n\n<p>Building a culture of respect and inclusion requires leaders to take proactive steps in disrupting bias. Kim suggested establishing a shared vocabulary within teams to signal when someone has crossed a line. For example, using a \u201cpurple flag\u201d or an agreed-upon phrase can help teams recognize and address biased behavior in the moment. Additionally, encourage team members to respond with a spirit of learning rather than shame when their bias is pointed out. \u201cHelp people learn, rather than to deny it, to say, \u2018Thank you for pointing it out,\u2019\u201d she said. This approach normalizes the process of addressing bias and encourages a culture of continuous improvement.<\/p>\n\n\n\n<p><\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-prejudice-confront-conscious-beliefs\">Prejudice: Confront conscious beliefs<\/h2>\n\n\n\n<p>Unlike bias, prejudice is a consciously held belief that\u2019s often based on stereotypes. To address prejudice, Kim recommended using \u201cit\u201d statements to draw clear boundaries. \u201cAn \u2018it\u2019 statement draws a line between one person\u2019s freedom to believe whatever they want \u2014 but they cannot impose those beliefs on others,\u201d she said.<\/p>\n\n\n\n<p>Kim gave an example from her own life. After coming back from maternity leave, a coworker suggested that returning to work was bad parenting. \u201cI decided I needed an \u2018it\u2019 statement,\u201d she said. \u201cI started out by appealing to a company policy, and I said, \u2018Look, it is an HR violation for you to tell me I\u2019m neglecting my kids by showing up at work today,\u2019 and that had the desired impact.\u201d<\/p>\n\n\n\n<p>Creating a respectful and inclusive workplace requires leaders to facilitate conversations that define where the line between personal beliefs and workplace behavior lies \u2014 but there\u2019s no one-size-fits-all answer. \u201cIt\u2019s going to vary team to team,\u201d Kim said. \u201cAnd so what I recommend is that you create a space for conversation so that people understand what the law is; they understand what the company policies are; and they have kind of a common sense understanding of where that line is.\u201d<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"580\" src=\"https:\/\/www.betterworks.com\/wp-content\/uploads\/2024\/09\/PF-Webinar-Recap-Kim-Scott-Internal-2-1024x580.jpg\" alt=\"\" class=\"wp-image-107696\" srcset=\"https:\/\/www.betterworks.com\/wp-content\/uploads\/2024\/09\/PF-Webinar-Recap-Kim-Scott-Internal-2-1024x580.jpg 1024w, https:\/\/www.betterworks.com\/wp-content\/uploads\/2024\/09\/PF-Webinar-Recap-Kim-Scott-Internal-2-980x555.jpg 980w, https:\/\/www.betterworks.com\/wp-content\/uploads\/2024\/09\/PF-Webinar-Recap-Kim-Scott-Internal-2-480x272.jpg 480w\" sizes=\"(min-width: 0px) and (max-width: 480px) 480px, (min-width: 481px) and (max-width: 980px) 980px, (min-width: 981px) 1024px, 100vw\" \/><\/figure>\n\n\n\n<p><\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-bullying-combat-intended-harm\">Bullying: Combat intended harm<\/h2>\n\n\n\n<p>Bullying is about being mean for the sake of being mean, without any underlying belief or bias. When dealing with bullying, Kim suggested using \u201cyou\u201d statements, which directly address the bully\u2019s behavior and set clear boundaries. For example, saying, \u201cYou can\u2019t talk to me like that,\u201d or \u201cYou need to stop this behavior,\u201d makes it clear that the behavior is unacceptable and must change immediately. This approach puts the responsibility on the bully to alter their behavior, without giving them the reaction they might be seeking.<\/p>\n\n\n\n<p>Building a culture that doesn\u2019t tolerate bullying requires clear and consistent action from leaders, Kim said, especially in the form of consequences. These could include conversational consequences, such as using \u201cyou\u201d statements to address the behavior in the moment, as well as more formal actions affecting the bully\u2019s compensation or career progression. \u201cIf someone bullies others, the last thing you want to do is promote them,\u201d Kim said, noting that rewarding bad behavior only reinforces it.<\/p>\n\n\n\n<p>Kim also shared practical steps for upstanders \u2014 team members who witness bullying or other forms of disrespect. She encouraged them to intervene directly if possible or to use alternative strategies such as delaying the response, creating a distraction, or documenting the incident. \u201cSometimes, just spilling your cup of coffee can \u2026 change the script,\u201d she suggested, highlighting how even small actions can disrupt bullying behavior\u200b.<\/p>\n\n\n\n<p>Creating a respectful and inclusive workplace requires both leaders and team members to be vigilant and proactive in addressing bias, prejudice, and bullying. With commitment and practice, you can learn to navigate these challenges and create a workplace where everyone feels valued and heard.<\/p>\n\n\n\n<p>To learn more about fostering radical respect at work, <a href=\"https:\/\/www.betterworks.com\/radical-respect-webinar\/\">watch the webinar on demand<\/a>.<\/p>\n\n\n<div class=\"lazyblock-post-resource-cta-1KhXjq align  wp-block-lazyblock-post-resource-cta\"><div class=\"custom-post-resource-box\" style=\"background:url('https:\/\/www.betterworks.com\/wp-content\/uploads\/2024\/08\/08-26-24-PF-KimScott-Horizontal.jpg;') no-repeat center;background-color:;box-shadow: 0px 0px 18px -5px ;background-color:\">\n  <div class=\"custom-box-heading\" style=\"max-width:500%;\"><p style=\"color:#FF7369;font-size:36px\">Bring on the respect<\/p><\/div>\n  <div class=\"custom-box-cta\" style=\"\"><a class=\"et_pb_button\" href=\"https:\/\/www.betterworks.com\/radical-respect-webinar\/\" style=\"color:#ffffff;background-color:#FF7369;\">Listen now<\/a><\/div>\n<\/div><\/div>","protected":false},"excerpt":{"rendered":"<p>NYT bestselling author Kim Scott shares some actions you can take to disrupt bias, prejudice, and bullying to foster a culture of radical respect at work.<\/p>\n","protected":false},"author":133,"featured_media":107699,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_et_pb_use_builder":"off","_et_pb_old_content":"","_et_gb_content_width":"","content-type":"","inline_featured_image":false,"footnotes":""},"categories":[3516,3518],"tags":[],"featured_location":[],"industry":[],"class_list":["post-107693","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-company-culture","category-hr-leadership"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v18.1 (Yoast SEO v23.9) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Kim Scott on Addressing 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