[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.9.3″ _module_preset=”default” background_color=”#FFFFFF” positioning=”absolute” position_origin_a=”top_right” position_origin_a_tablet=”” position_origin_a_phone=”” position_origin_a_last_edited=”on|desktop” position_origin_f_tablet=”” position_origin_f_phone=”” position_origin_f_last_edited=”on|desktop” position_origin_r_tablet=”” position_origin_r_phone=”” position_origin_r_last_edited=”on|desktop” custom_padding=”2rem|2rem|2rem|2rem|true|true” positioning_tablet=”relative” positioning_phone=”” positioning_last_edited=”on|desktop” border_radii=”on|8px|8px|8px|8px” box_shadow_style=”preset1″ box_shadow_color=”rgba(0,0,0,0.1)”][et_pb_image src=”https:\/\/www.betterworks.com\/wp-content\/uploads\/2020\/09\/Mott-logo.jpg” alt=”Delta Dental” title_text=”Mott-logo.jpg” _builder_version=”4.9.3″ _module_preset=”default” hover_enabled=”0″ width=”35%” sticky_enabled=”0″][\/et_pb_image][et_pb_text _builder_version=”4.9.3″ _module_preset=”default” custom_margin=”||0px||false|false” custom_padding=”||||false|false”]<\/p>\n
Company<\/h4>\n
[\/et_pb_text][et_pb_text _builder_version=”4.9.3″ _module_preset=”default” custom_padding=”||15px||false|false”]<\/p>\n
When NASA needs to control how much fuel leaves a satellite\u2019s thruster, they call Mott. The company produces high-tolerance filtration systems that work in the most inhospitable environments\u2014and it takes a welcoming work environment to do it.<\/span><\/p>\n [\/et_pb_text][et_pb_text _builder_version=”4.9.3″ _module_preset=”default” custom_margin=”||0px||false|false” custom_padding=”||||false|false”]<\/p>\n [\/et_pb_text][et_pb_text _builder_version=”4.9.3″ _module_preset=”default” custom_padding=”||30px||false|false” custom_padding_tablet=”” custom_padding_phone=”||15px||false|false” custom_padding_last_edited=”on|phone”]<\/p>\n Mechanical Engineering<\/span><\/span><\/p>\n [\/et_pb_text][et_pb_text _builder_version=”4.9.3″ _module_preset=”default” custom_margin=”||0px||false|false” custom_padding=”||||false|false”]<\/p>\n [\/et_pb_text][et_pb_text _builder_version=”4.9.3″ _module_preset=”default” custom_padding=”||15px||false|false”]<\/p>\n 200<\/span><\/p>\n [\/et_pb_text][et_pb_text _builder_version=”4.9.3″ _module_preset=”default” custom_margin=”||0px||false|false” custom_padding=”||||false|false”]<\/p>\n [\/et_pb_text][et_pb_text _builder_version=”4.9.3″ _module_preset=”default” custom_padding=”||20px||false|false”]<\/p>\n Plainville, CT<\/span><\/p>\n [\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.9.3″ _module_preset=”default” custom_padding=”20px||60px||false|false” da_is_popup=”off” da_exit_intent=”off” da_has_close=”on” da_alt_close=”off” da_dark_close=”off” da_not_modal=”on” da_is_singular=”off” da_with_loader=”off” da_has_shadow=”on” da_disable_devices=”off|off|off”][et_pb_row column_structure=”2_3,1_3″ _builder_version=”4.9.3″ _module_preset=”default” custom_padding=”||0px||false|false”][et_pb_column type=”2_3″ _builder_version=”4.9.3″ _module_preset=”default”][et_pb_text _builder_version=”4.9.3″ _module_preset=”default” custom_margin=”|0px|||false|false” custom_padding=”||40px||false|false”]<\/p>\n <\/div>\n<\/div>\n<\/div>\n [\/et_pb_text][et_pb_text _builder_version=”4.9.3″ _module_preset=”default” custom_margin=”||10px||false|false” custom_padding=”||||false|false”]<\/p>\n [\/et_pb_text][et_pb_text _builder_version=”4.9.3″ _module_preset=”default” custom_margin=”|0px|||false|false” custom_padding=”||40px||false|false”]<\/p>\n <\/div>\n<\/div>\n<\/div>\n What Green needed was an effective way to sample employee perceptions on an ongoing basis, and a survey format that\u2019d be accessible to all. Only then would he and his team have the data they needed to identify safety or engagement issues and address them in the moment.<\/span><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n [\/et_pb_text][et_pb_text _builder_version=”4.9.3″ _module_preset=”default” custom_margin=”||10px||false|false”]<\/p>\n [\/et_pb_text][et_pb_text _builder_version=”4.9.3″ _module_preset=”default” custom_margin=”|0px|||false|false”]<\/p>\n <\/div>\n<\/div>\n<\/div>\n [\/et_pb_text][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.9.3″ _module_preset=”default”][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.9.3″ _module_preset=”default” background_color=”#F2F2F2″ custom_padding=”0px||30px||false|false” da_is_popup=”off” da_exit_intent=”off” da_has_close=”on” da_alt_close=”off” da_dark_close=”off” da_not_modal=”on” da_is_singular=”off” da_with_loader=”off” da_has_shadow=”on” da_disable_devices=”off|off|off”][et_pb_row _builder_version=”4.9.3″ _module_preset=”default” custom_padding=”0px||||false|false”][et_pb_column type=”4_4″ _builder_version=”4.9.3″ _module_preset=”default”][et_pb_image src=”https:\/\/www.betterworks.com\/wp-content\/uploads\/2021\/06\/Quotation-Marks-White.svg” title_text=”Quotation Marks-White” _builder_version=”4.9.3″ _module_preset=”default” max_width=”150px” custom_margin=”-24px||||false|false”][\/et_pb_image][et_pb_text _builder_version=”4.9.3″ _module_preset=”default” header_2_font=”|300|||||||” custom_margin_tablet=”” custom_margin_phone=”” custom_margin_last_edited=”on|tablet” custom_padding=”|0px|||false|false” custom_margin__hover_enabled=”on|desktop”]<\/p>\n [\/et_pb_text][et_pb_blurb title=”Ross Green” image=”https:\/\/www.betterworks.com\/wp-content\/uploads\/2020\/09\/Mott-quote.png” icon_placement=”left” image_max_width=”100px” content_max_width=”100%” _builder_version=”4.9.3″ _module_preset=”default” custom_margin=”||||false|false” custom_css_blurb_title=” padding: 30px 0 0;”]<\/p>\n VP of Execution Excellence<\/p>\n [\/et_pb_blurb][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.9.3″ _module_preset=”default” da_is_popup=”off” da_exit_intent=”off” da_has_close=”on” da_alt_close=”off” da_dark_close=”off” da_not_modal=”on” da_is_singular=”off” da_with_loader=”off” da_has_shadow=”on” da_disable_devices=”off|off|off”][et_pb_row column_structure=”2_3,1_3″ _builder_version=”4.9.3″ _module_preset=”default” custom_padding=”||0px||false|false”][et_pb_column type=”2_3″ _builder_version=”4.9.3″ _module_preset=”default”][et_pb_text _builder_version=”4.9.3″ _module_preset=”default” custom_margin=”||10px||false|false” custom_padding=”||||false|false”]<\/p>\n [\/et_pb_text][et_pb_text _builder_version=”4.9.3″ _module_preset=”default” custom_margin=”|0px|||false|false” custom_padding=”||40px||false|false”]<\/p>\n <\/div>\n<\/div>\n<\/div>\n [\/et_pb_text][et_pb_text _builder_version=”4.9.3″ _module_preset=”default” custom_margin=”||10px||false|false”]<\/p>\n [\/et_pb_text][et_pb_text _builder_version=”4.9.3″ _module_preset=”default” custom_margin=”|0px|||false|false”]<\/p>\n <\/div>\n<\/div>\n<\/div>\n <\/div>\n<\/div>\n<\/div>\n [\/et_pb_text][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.9.3″ _module_preset=”default”][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.9.3″ _module_preset=”default” background_color=”#F2F2F2″ da_is_popup=”off” da_exit_intent=”off” da_has_close=”on” da_alt_close=”off” da_dark_close=”off” da_not_modal=”on” da_is_singular=”off” da_with_loader=”off” da_has_shadow=”on” da_disable_devices=”off|off|off”][et_pb_row _builder_version=”4.9.3″ _module_preset=”default”][et_pb_column type=”4_4″ _builder_version=”4.9.3″ _module_preset=”default”][et_pb_text _builder_version=”4.9.3″ _module_preset=”default”]<\/p>\n [\/et_pb_text][et_pb_code _builder_version=”4.9.3″ _module_preset=”default”] Ready to Unlock [\/et_pb_text][et_pb_button button_url=”\/contact-us\/” button_text=”Let’s talk” admin_label=”Button” module_class=”button-lg” _builder_version=”4.9.3″ _module_preset=”default” custom_margin=”||0px||false|false”][\/et_pb_button][et_pb_code module_class=”images-contain__wrap” _builder_version=”4.9.3″ _module_preset=”default” custom_margin=”||0px||false|false”]<\/p>\n [\/et_pb_code][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":" Mott Case StudyHow Mott Improved Engagement andCulture Across a Diverse WorkforceThe SituationAs a manufacturer, Mott employs a largely deskless workforce across a sprawling facility in Farmington, Connecticut. Employees range from manual laborers to remote salespeople, with lots of highly specialized engineers accustomed to and desirous of effective processes. Breaks in communication or misunderstandings can create […]<\/p>\n","protected":false},"author":29,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_et_pb_use_builder":"on","_et_pb_old_content":" Mott Case Study Employees<\/strong> Headquarters<\/strong> For Ross Green, VP of Execution Excellence, the key to improving the flow of communication throughout the company was letting people know that leadership was actively interested in making things better. For employees, simply knowing that their concerns were being considered could help depressurize stressful situations and inspire them to apply the same level of analytical rigor to suggesting communication improvements as they do for manufacturing ones. A point-in-time measurement of how happy employees are doesn\u2019t tell you much. What matters is seeing how things trend over time. Betterworks gives us that.<\/p>\n \t\t\t\t\t\t\t\t\t\t Ross Green, What Green needed was an effective way to sample employee perceptions on an ongoing basis, and a survey format that\u2019d be accessible to all. Only then would he and his team have the data they needed to identify safety or engagement issues and address them in the moment.<\/p>\n \t\t\tThe Action \t\t\tThe Outcome <\/p>\n","_et_gb_content_width":"","content-type":"","inline_featured_image":false,"footnotes":""},"featured_location":[],"class_list":["post-68224","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"\nIndustry<\/h4>\n
Employees<\/h4>\n
Headquarters<\/h4>\n
The Challenge<\/h3>\n
The Action<\/h3>\n
\n
<\/ul>\n<\/div>\n<\/div>\n<\/div>\n
A point-in-time measurement of how happy employees are doesn\u2019t tell you much. What matters is seeing how things trend over time. Betterworks gives us that.<\/span><\/h2>\n
The Outcome<\/h3>\n
The Impact<\/h3>\n
Betterworks Success Stories<\/h2>\n
Your Team’s True Potential?<\/p>\n![\"Calibration_Screenshot\"](\"https:\/\/www.betterworks.com\/wp-content\/uploads\/2021\/05\/Calibration_Screenshot.jpg\")
![\"Org](\"https:\/\/www.betterworks.com\/wp-content\/uploads\/2021\/05\/Orgchart_Screenshot.jpg\")
<\/div>\n
\n\t\t\tHow Mott
\nImproved Engagement
\nand Culture Across a
\nDiverse Workforce
\n\t\t\t\t\t\t\t\t\t\t![\"\"](\"https:\/\/www.betterworks.com\/wp-content\/uploads\/2020\/09\/Mott-case-study-hero.jpg\")
\n\t\t\tThe Situation
\n\t\tAs a manufacturer, Mott employs a largely deskless workforce across a sprawling facility in Farmington, Connecticut. Employees range from manual laborers to remote salespeople, with lots of highly specialized engineers accustomed to and desirous of effective processes. Breaks in communication or misunderstandings can create dangerous work environments or throw off project timelines which can sometimes have implications of international importance.
\n\t\t\t\t\t\t\t\t\t\t![\"\"](\"https:\/\/www.betterworks.com\/wp-content\/uploads\/2020\/09\/Mott-logo.jpg\"){kind=logo}
\n\t\tCompany<\/strong>
\nWhen NASA needs to control how much fuel leaves a satellite\u2019s thruster, they call Mott. The company produces high-tolerance filtration systems that work in the most inhospitable environments\u2014and it takes a welcoming work environment to do it.Industry<\/strong>
\nMechanical Engineering <\/p>\n
200<\/p>\n
Plainville, CT<\/p>\n
\nTo accomplish these two objectives\u2014improving leadership\u2019s visibility and responsiveness and thereby improving communication\u2014Green needed to analyze how engaged everyone was, no matter where they were working.
\n\t\t\tThe Challenge
\n\t\tMott\u2019s challenge was that while leadership was accustomed to email, most employees only had sporadic access to it throughout the day. Response rates were low because what time people did spend on work email, they spent trying to clear their inbox.In addition, the company ran a big, annual culture survey, but it was cumbersome. It took a long time for HR to produce it, and much of what came from it was a retrospective look at issues that should have been dealt with much sooner.
\n\t\t\t\t\t\t\t\t\t\t![\"\"](\"https:\/\/www.betterworks.com\/wp-content\/uploads\/2020\/07\/Quote_mark.png\")
\t\t\t\t\t\t\t\t\t\t\t<\/p>\n![\"\"](\"https:\/\/www.betterworks.com\/wp-content\/uploads\/2020\/09\/Mott-quote.png\")
\t\t\t\t\t\t\t\t\t\t\t<\/p>\n
<\/strong>VP of Execution Excellence<\/p>\n
\n\t\tMott evaluated Betterworks Engage and found the system could provide them the ability to send frequent pulse surveys and allow employees to respond or their mobile phones, in addition to responding on desktop. Those pulse surveys could occur as often as management liked, allowing managers to measure engagement on individual projects.<\/p>\n\n
\n\t\tAfter evaluating several competitors, Mott found that none fit its situation better than Betterworks. Green\u2019s team launched it, and now use it to deploy surveys for every aspect of the employee experience. Messages go out via SMS and email. Employees can respond right there from the text, or from the mobile app or their desktop browser.In-between surveys, employees get polls, to help management identify trends, or hot-button issues. Mott also gave employees open-forum style functionality it branded internally as \u201cEmployee Voice:\u201d an internal online community for crowdsourcing ideas and opinions in real time.
\n\t\t\tThe Impact
\n\t\tThe first result was that responses on management surveys leapt 20% to a near complete 98% response rate. Employee satisfaction rose as a result of Employee Voice, which gave front-line workers direct access to the CEO. They can use a virtual suggestion box to task leadership with responding to suggestions, and leadership can manage those requests using Betterworks Engage\u2019s action planning features.Most important, Green now has his data. The Polls identify patterns, and his team can analyze segments of employees by location, function, manager, or custom variables to identify satisfaction, engagement, or sentiment. This data is used to review everything down to meetings, so they know how to improve them. As a happy byproduct of more engaged people, Mott has measurably improved its operations, safety, and security. \u201cBetterworks Engage is insight. Plain and simple. It makes it really easy for our people to tell us what they\u2019re thinking, and for our team to act,\u201d says Green. \u201cIt\u2019s become hard to imagine life without it.\u201d
\n\t\t\tBetterworks Success Stories
\n\t\t\t\t\t\tVertive Case Study
\n\t\t\t\t\t\tHow Vertiv drives transparency and employee development with Betterworks\u200b
\n\t\t\t\t\t
\n\t\t\t\t\t\tRead the story\t\t\t\t\t<\/a>
\n\t\t\t\t\t\tSchneider Case Study
\n\t\t\t\t\t\tSchneider Electric Builds
a Bridge to Global Alignment
\nwith Betterworks
\n\t\t\t\t\t
\n\t\t\t\t\t\tRead the story\t\t\t\t\t<\/a>
\n\t\t\t\t\t\tKroger Case Study
\n\t\t\t\t\t\tThe Kroger Company Aligns Manufacturing Facilities using Betterworks
\n\t\t\t\t\t
\n\t\t\t\t\t\tRead the story\t\t\t\t\t<\/a>
\n\t\t\tReady to talk?
\n\t\t\t
\n\t\t\t\t\t\tGet In Touch
\n\t\t\t\t\t<\/a><\/p>\n\n\n