[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.9.3″ _module_preset=”default” background_color=”#FFFFFF” positioning=”absolute” position_origin_a=”top_right” position_origin_a_tablet=”” position_origin_a_phone=”” position_origin_a_last_edited=”on|desktop” position_origin_f_tablet=”” position_origin_f_phone=”” position_origin_f_last_edited=”on|desktop” position_origin_r_tablet=”” position_origin_r_phone=”” position_origin_r_last_edited=”on|desktop” custom_padding=”2rem|2rem|2rem|2rem|true|true” positioning_tablet=”relative” positioning_phone=”” positioning_last_edited=”on|desktop” border_radii=”on|8px|8px|8px|8px” box_shadow_style=”preset1″ box_shadow_color=”rgba(0,0,0,0.1)” global_colors_info=”{}”][et_pb_image src=”https:\/\/www.betterworks.com\/wp-content\/uploads\/2020\/11\/CBORD_Logo125.png” alt=”CBORD_” title_text=”CBORD” _builder_version=”4.9.3″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_image][et_pb_text _builder_version=”4.9.3″ _module_preset=”default” custom_margin=”||0px||false|false” custom_padding=”||||false|false” global_colors_info=”{}”]<\/p>\n
Company<\/h4>\n
[\/et_pb_text][et_pb_text _builder_version=”4.9.3″ _module_preset=”default” custom_padding=”||15px||false|false” global_colors_info=”{}”]<\/p>\n
CBORD and Horizon are the world\u2019s leading providers of integrated technology solutions powering housing, access, foodservice, nutrition, eCommerce, and card systems for K-12 and higher education, acute care, senior living, and business campuses. CBORD\u2019s products and services are used by more than 7,000 organizations in the U.S., Canada, South Africa, Australia, New Zealand, and countries in the Middle East.<\/span><\/p>\n [\/et_pb_text][et_pb_text _builder_version=”4.9.3″ _module_preset=”default” custom_margin=”||0px||false|false” custom_padding=”||||false|false” global_colors_info=”{}”]<\/p>\n [\/et_pb_text][et_pb_text _builder_version=”4.9.3″ _module_preset=”default” custom_padding=”||30px||false|false” custom_padding_tablet=”” custom_padding_phone=”||15px||false|false” custom_padding_last_edited=”on|phone” global_colors_info=”{}”]<\/p>\n Software and multiple services for group settings in higher education, healthcare, senior living, and K-12 education<\/p>\n [\/et_pb_text][et_pb_text _builder_version=”4.9.3″ _module_preset=”default” custom_margin=”||0px||false|false” custom_padding=”||||false|false” global_colors_info=”{}”]<\/p>\n [\/et_pb_text][et_pb_text _builder_version=”4.9.3″ _module_preset=”default” custom_padding=”||15px||false|false” global_colors_info=”{}”]<\/p>\n 500<\/span><\/p>\n [\/et_pb_text][et_pb_text _builder_version=”4.9.3″ _module_preset=”default” custom_margin=”||0px||false|false” custom_padding=”||||false|false” global_colors_info=”{}”]<\/p>\n [\/et_pb_text][et_pb_text _builder_version=”4.9.3″ _module_preset=”default” custom_padding=”||20px||false|false” global_colors_info=”{}”]<\/p>\n Ithaca, NY<\/span><\/p>\n [\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.9.3″ _module_preset=”default” custom_padding=”20px||60px||false|false” da_disable_devices=”off|off|off” global_colors_info=”{}” da_is_popup=”off” da_exit_intent=”off” da_has_close=”on” da_alt_close=”off” da_dark_close=”off” da_not_modal=”on” da_is_singular=”off” da_with_loader=”off” da_has_shadow=”on”][et_pb_row column_structure=”2_3,1_3″ _builder_version=”4.9.3″ _module_preset=”default” custom_padding=”||0px||false|false” global_colors_info=”{}”][et_pb_column type=”2_3″ _builder_version=”4.9.3″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.9.3″ _module_preset=”default” custom_margin=”||10px||false|false” custom_padding=”||||false|false” global_colors_info=”{}”]<\/p>\n [\/et_pb_text][et_pb_text _builder_version=”4.9.3″ _module_preset=”default” custom_margin=”|0px|||false|false” custom_padding=”||40px||false|false” global_colors_info=”{}”]<\/p>\n [\/et_pb_text][et_pb_text _builder_version=”4.9.3″ _module_preset=”default” custom_margin=”||10px||false|false” global_colors_info=”{}”]<\/p>\n [\/et_pb_text][et_pb_text _builder_version=”4.9.3″ _module_preset=”default” custom_margin=”|0px|||false|false” global_colors_info=”{}”]<\/p>\n The company rebranded elements of the total betterworks solution in order to incorporate the \u201cDREAM\u201d values: OKRs are \u201cDREAM Goals.\u201d Conversations are \u201cDREAM Checks.\u201d Feedback is \u201cDREAM Feedback.\u201d Recognitions are \u201cDREAM Shouts.\u201d<\/p>\n CBORD has managers assess how employees live out \u201cDREAM Values\u201d as they do their jobs, and when a manager or a peer awards Recognitions in \u201cDREAM Shouts,\u201d each is hashtagged with one of the DREAM values.<\/p>\n CBORD insists on frequent DREAM Conversations, but prefers they be driven by employees, not managers. \u201cWhen our team members are empowered and well-informed,\u201d reports Kay, \u201cthey understand clearly where their performance is and what their managers\u2019 expectations are, and the team members hold the managers accountable for developing employees. Team members are encouraged to develop their own voice, which makes them more loyal and more empowered to get more done.\u201d<\/p>\n<\/div>\n<\/div>\n<\/div>\n [\/et_pb_text][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.9.3″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.9.3″ _module_preset=”default” background_color=”#F2F2F2″ custom_padding=”0px||30px||false|false” da_disable_devices=”off|off|off” global_colors_info=”{}” da_is_popup=”off” da_exit_intent=”off” da_has_close=”on” da_alt_close=”off” da_dark_close=”off” da_not_modal=”on” da_is_singular=”off” da_with_loader=”off” da_has_shadow=”on”][et_pb_row _builder_version=”4.9.3″ _module_preset=”default” custom_padding=”0px||||false|false” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.9.3″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https:\/\/www.betterworks.com\/wp-content\/uploads\/2021\/06\/Quotation-Marks-White.svg” title_text=”Quotation Marks-White” _builder_version=”4.9.3″ _module_preset=”default” max_width=”150px” custom_margin=”-24px||||false|false” global_colors_info=”{}”][\/et_pb_image][et_pb_text _builder_version=”4.9.3″ _module_preset=”default” header_2_font=”|300|||||||” custom_margin_tablet=”” custom_margin_phone=”” custom_margin_last_edited=”on|tablet” custom_padding=”|0px|||false|false” global_colors_info=”{}” custom_margin__hover_enabled=”on|desktop”]<\/p>\n [\/et_pb_text][et_pb_blurb title=”Katharine Kay” image=”https:\/\/www.betterworks.com\/wp-content\/uploads\/2020\/11\/KatharineKay.png” alt=”Katharine Kay” icon_placement=”left” image_icon_width=”100px” content_max_width=”100%” _builder_version=”4.13.0″ _module_preset=”default” custom_margin=”||||false|false” custom_css_blurb_title=” padding: 30px 0 0;” image_max_width=”100px” global_colors_info=”{}”]<\/p>\n VP Human Resources<\/p>\n [\/et_pb_blurb][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.9.3″ _module_preset=”default” da_disable_devices=”off|off|off” global_colors_info=”{}” da_is_popup=”off” da_exit_intent=”off” da_has_close=”on” da_alt_close=”off” da_dark_close=”off” da_not_modal=”on” da_is_singular=”off” da_with_loader=”off” da_has_shadow=”on”][et_pb_row column_structure=”2_3,1_3″ _builder_version=”4.9.3″ _module_preset=”default” custom_padding=”||0px||false|false” global_colors_info=”{}”][et_pb_column type=”2_3″ _builder_version=”4.9.3″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.9.3″ _module_preset=”default” custom_margin=”||10px||false|false” custom_padding=”||||false|false” global_colors_info=”{}”]<\/p>\n [\/et_pb_text][et_pb_text _builder_version=”4.9.3″ _module_preset=”default” custom_margin=”|0px|||false|false” custom_padding=”||40px||false|false” global_colors_info=”{}”]<\/p>\n [\/et_pb_text][et_pb_text _builder_version=”4.9.3″ _module_preset=”default” custom_margin=”||10px||false|false” global_colors_info=”{}”]<\/p>\n [\/et_pb_text][et_pb_text _builder_version=”4.9.3″ _module_preset=”default” custom_margin=”|0px|||false|false” global_colors_info=”{}”]<\/p>\n After implementing Betterworks, performance development became a strength of CBORD\u2019s. In their annual Gallup Q12 survey, they saw increases in both engagement and participation from their employees compared to the previous year before they partnered with Betterworks. By building a more engaged workforce, productivity and business success have followed.<\/span><\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n [\/et_pb_text][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.9.3″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.9.3″ _module_preset=”default” background_color=”#F2F2F2″ da_disable_devices=”off|off|off” global_colors_info=”{}” da_is_popup=”off” da_exit_intent=”off” da_has_close=”on” da_alt_close=”off” da_dark_close=”off” da_not_modal=”on” da_is_singular=”off” da_with_loader=”off” da_has_shadow=”on”][et_pb_row _builder_version=”4.9.3″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.9.3″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.9.3″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n [\/et_pb_text][et_pb_code _builder_version=”4.9.3″ _module_preset=”default” global_colors_info=”{}”] Ready to Unlock [\/et_pb_text][et_pb_button button_url=”https:\/\/www.betterworks.com\/contact-us\/” url_new_window=”on” button_text=”Let’s Talk” admin_label=”Button” module_class=”button-lg” _builder_version=”4.9.3″ _module_preset=”default” custom_margin=”||0px||false|false” global_colors_info=”{}”][\/et_pb_button][et_pb_code module_class=”images-contain__wrap” _builder_version=”4.9.3″ _module_preset=”default” custom_margin=”||0px||false|false” global_colors_info=”{}”]<\/p>\n [\/et_pb_code][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":" CBORD Case StudyHow CBORD Created a ‘DREAM’ Culture with BetterworksThe SituationCBORD was looking for a complete talent management solution to attract the best people, drive engagement throughout a widely distributed organization, and spur peak performance in an accountable way. At the same time, the company insisted on a non-hierarchical, two-way conversation between its employees and […]<\/p>\n","protected":false},"author":44,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_et_pb_use_builder":"on","_et_pb_old_content":"CBORD Case Study\nHow CBORD Created a \u2018DREAM\u2019\nCulture with betterworks\nIndustry<\/h4>\n
Employees<\/h4>\n
Headquarters<\/h4>\n
The Challenge<\/h3>\n
The Action<\/h3>\n
Betterworks helped us create a talent management development process that\u2019s continuous and integrated, not a single annual event. A lot of companies go through big cultural realignment exercises, but in the end it\u2019s lip service and nobody remembers it. But thanks to Betterworks we live it every day, from the top to the bottom of our organization. Best of all, Betterworks has made our business a better business enterprise\u2014a rising tide should lift all boats.<\/span><\/h2>\n
The Outcome<\/h3>\n
\n
The Impact<\/h3>\n
Betterworks Success Stories<\/h2>\n
Your Team’s True Potential?<\/p>\n![\"Calibration_Screenshot\"](\"https:\/\/www.betterworks.com\/wp-content\/uploads\/2021\/05\/Calibration_Screenshot.jpg\")
![\"Org](\"https:\/\/www.betterworks.com\/wp-content\/uploads\/2021\/05\/Orgchart_Screenshot.jpg\")
<\/div>\n![\"CBOARD\"](\"https:\/\/www.betterworks.com\/wp-content\/uploads\/2020\/11\/CBOARD_Case_Study_Hero.jpg\")
\nThe Situation\nCBORD was looking for a complete talent management solution to attract the best people, drive engagement throughout a widely distributed organization, and spur peak performance in an accountable way. At the same time, the company insisted on a non-hierarchical, two-way conversation between its employees and managers that allowed for continuous and open communication, feedback, and training.\n![\"CBORD_\"](\"https:\/\/www.betterworks.com\/wp-content\/uploads\/2020\/11\/CBORD_Logo125.png\"){kind=logo}
\n\nCompany<\/strong>\nCBORD and Horizon are the world\u2019s leading providers of integrated technology solutions powering housing, access, foodservice, nutrition, eCommerce, and card systems for K-12 and higher education, acute care, senior living, and business campuses. CBORD\u2019s products and services are used by more than 7,000 organizations in the U.S., Canada, South Africa, Australia, New Zealand, and countries in the Middle East.\n\nIndustry<\/strong>\nSoftware and multiple services for group settings in higher education, healthcare, senior living, and K-12 education\n\nEmployees<\/strong>\n500\n\nHeadquarters<\/strong>\nIthaca, NY\n\nThe Challenge\n\nCBORD wanted an engagement and performance management platform to guide employees\u2019 entire career lifecycle through what CBORD Human Resources VP Katherine Kay calls, \u201cthe sum of our values, beliefs, interactions, and behaviors with each other and our clients.\u201d CBORD expresses those values in the acronym \u201cDREAM,\u201d which stands for \u201cDynamic, Restless, Empowered, Accountable, and Mindful.\u201d\n\nThe Action\n\nThe company rebranded elements of the total betterworks solution in order to incorporate the \u201cDREAM\u201d values: OKRs are \u201cDREAM Goals.\u201d Conversations are \u201cDREAM Checks.\u201d Feedback is \u201cDREAM Feedback.\u201d Recognitions are \u201cDREAM Shouts.\u201d\n\nCBORD has managers assess how employees live out \u201cDREAM Values\u201d as they do their jobs, and when a manager or a peer awards Recognitions in \u201cDREAM Shouts,\u201d each is hashtagged with one of the DREAM values.\n\nCBORD insists on frequent DREAM Conversations, but prefers they be driven by employees, not managers. \u201cWhen our team members are empowered and well-informed,\u201d reports Kay, \u201cthey understand clearly where their performance is and what their managers\u2019 expectations are, and the team members hold the managers accountable for developing employees. Team members are encouraged to develop their own voice, which makes them more loyal and more empowered to get more done.\u201d\n\n![\"\"](\"https:\/\/www.betterworks.com\/wp-content\/uploads\/2020\/07\/Quote_mark.png\")
\n\nBetterworks helped us create a talent management development process that\u2019s continuous and integrated, not a single annual event. A lot of companies go through big cultural realignment exercises, but in the end it\u2019s lip service and nobody remembers it. But thanks to betterworks we live it every day, from the top to the bottom of our organization. Best of all, betterworks has made our business a better business.enterprise\u2014a rising tide should lift all boats.\n\n![\"Katharine](\"https:\/\/www.betterworks.com\/wp-content\/uploads\/2020\/11\/KatharineKay.png\")
\nKatharine Kay,\n<\/strong>\nVP Human Resources\nThe Outcome\n\n \t