{"id":87456,"date":"2022-12-15T17:11:47","date_gmt":"2022-12-16T01:11:47","guid":{"rendered":"https:\/\/www.betterworks.com\/?p=87456"},"modified":"2023-09-12T05:03:46","modified_gmt":"2023-09-12T12:03:46","slug":"how-to-improve-manager-effectiveness-and-help-employees-thrive","status":"publish","type":"post","link":"https:\/\/www.betterworks.com\/magazine\/how-to-improve-manager-effectiveness-and-help-employees-thrive\/","title":{"rendered":"Your Ultimate Guide to Improving Manager Effectiveness"},"content":{"rendered":"\n<div class=\"wp-block-ht-block-toc is-style-contrasted htoc htoc--position-wide toc-list-style-plain\" data-htoc-state=\"closed\"><span class=\"htoc__title\"><span class=\"ht_toc_title\">Table of Contents<\/span><span class=\"htoc__toggle\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\"><g fill=\"#444\"><path d=\"M15 7H1c-.6 0-1 .4-1 1s.4 1 1 1h14c.6 0 1-.4 1-1s-.4-1-1-1z\"><\/path><path d=\"M15 1H1c-.6 0-1 .4-1 1s.4 1 1 1h14c.6 0 1-.4 1-1s-.4-1-1-1zM15 13H1c-.6 0-1 .4-1 1s.4 1 1 1h14c.6 0 1-.4 1-1s-.4-1-1-1z\"><\/path><\/g><\/svg><\/span><\/span><div class=\"htoc__itemswrap\"><ul class=\"ht_toc_list\"><li class=\"\"><a href=\"#h-the-importance-of-manager-effectiveness-in-the-workplace\">The importance of manager effectiveness in the workplace<\/a><\/li><li class=\"\"><a href=\"#h-benefits-of-effective-management\">Benefits of effective management<\/a><ul class=\"ht_toc_child_list\"><li class=\"\"><a href=\"#h-the-impact-of-managers-on-employee-engagement\">The impact of managers on employee engagement<\/a><\/li><li class=\"\"><a href=\"#h-the-impact-of-managers-on-productivity\">The impact of managers on productivity<\/a><\/li><\/ul><\/li><li class=\"\"><a href=\"#h-4-common-challenges-faced-by-managers\">4 common challenges faced by managers<\/a><ul class=\"ht_toc_child_list\"><li class=\"\"><a href=\"#h-lack-of-time-and-resources\">Lack of time and resources<\/a><\/li><li class=\"\"><a href=\"#h-communication-issues\">Communication issues<\/a><\/li><li class=\"\"><a href=\"#h-resistance-to-change\">Resistance to change<\/a><\/li><li class=\"\"><a href=\"#h-little-or-no-leadership-training\">Little or no leadership training<\/a><\/li><\/ul><\/li><li class=\"\"><a href=\"#h-4-tips-for-improving-manager-effectiveness\">4 tips for improving manager effectiveness<\/a><ul class=\"ht_toc_child_list\"><li class=\"\"><a href=\"#h-support-effective-communication\">Support effective communication<\/a><\/li><li class=\"\"><a href=\"#h-set-clear-expectations\">Set clear expectations<\/a><\/li><li class=\"\"><a href=\"#h-develop-and-coach-employees\">Develop and coach employees<\/a><\/li><li class=\"\"><a href=\"#h-provide-continuous-learning-and-improvement\">Provide continuous learning and improvement<\/a><\/li><\/ul><\/li><li class=\"\"><a href=\"#h-3-best-tools-and-resources-for-improving-management-effectiveness\">3 best tools and resources for improving management effectiveness<\/a><ul class=\"ht_toc_child_list\"><li class=\"\"><a href=\"#h-performance-management-software\">Performance management software<\/a><\/li><li class=\"\"><a href=\"#h-training-and-development-programs\">Training and development programs<\/a><\/li><li class=\"\"><a href=\"#h-coaching-and-mentoring-programs\">Coaching and mentoring programs<\/a><\/li><\/ul><\/li><li class=\"\"><a href=\"#h-manager-effectiveness-drives-organizational-performance\">Manager effectiveness drives organizational performance<\/a><\/li><\/ul><\/div><\/div>\n\n\n\n<p>Managers are among the most visible leaders in your organization, interacting regularly with front-line workers and business leaders alike. Great managers help their teams understand their goals, remove obstacles to peak performance, and help employees reach their potential. Because they\u2019re so pivotal to the business, improving manager effectiveness <a href=\"https:\/\/www.gartner.com\/en\/newsroom\/press-releases\/2022-10-12-gartner-survey-reveals-leader-and-manager-effectiveness-tops-hr-leaders-list-of-priorities-for-2023\">is the top priority for HR leaders<\/a> today.<\/p>\n\n\n\n<p>That\u2019s because manager effectiveness is directly related to some of your most important business priorities, including retention and performance management. Nearly half (49%) of employees we surveyed for our <a href=\"https:\/\/www.betterworks.com\/state-of-enablement-report-2023\/\">2023 State of Performance Enablement report<\/a>, for example, have considered leaving a job because their manager was ineffective at providing feedback or conducting reviews.&nbsp;<\/p>\n\n\n\n<p>Discover why you need effective managers, how you can improve their impact, and how HR can support managers\u2019 goals.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-the-importance-of-manager-effectiveness-in-the-workplace\">The importance of manager effectiveness in the workplace<\/h2>\n\n\n\n<p>The manager\u2019s role is a critical one: Guiding their teams to successful outcomes, driving business value, and empowering team members to pursue their career goals. They oversee the goal-setting process, provide direction for improving performance, and create an environment where employees feel supported and can reach their full potential.&nbsp;<\/p>\n\n\n\n<p>Successful managers practice active listening and use emotional intelligence to recognize each team member\u2019s interests and potential. Then, they align each employee\u2019s aptitude with tasks that move the business strategy forward. They foster purpose and meaning for employees while increasing the team\u2019s value to the business.<\/p>\n\n\n\n<p>While great managers unify their teams and elevate each person, bad managers put the team\u2019s goals at risk. Poor management hurts the business, too, because you\u2019re <a href=\"https:\/\/www.goodhire.com\/resources\/articles\/horrible-bosses-survey\/\">less likely to retain good employees if they feel they have bad managers<\/a>, driving up costs associated with hiring and training talent.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-benefits-of-effective-management\">Benefits of effective management<\/h2>\n\n\n\n<p>Managers influence their teams, and that cumulatively impacts the entire workforce. Here are a few ways effective managers can improve business outcomes by supporting employees.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-the-impact-of-managers-on-employee-engagement\"><strong>The impact of managers on employee engagement<\/strong><\/h3>\n\n\n\n<p>Good managers foster an environment where employees feel motivated and inspired to do their best work. They create a culture of trust and respect by providing employee recognition and feedback, setting clear expectations, and offering support and guidance.&nbsp;<\/p>\n\n\n\n<p>When team members trust that their managers have their best interests at heart, they feel more confident asking them for help and raising concerns early, before they affect performance. This is backed up in research, such as Gallup\u2019s longstanding finding that <a href=\"https:\/\/www.gallup.com\/workplace\/395210\/engage-frontline-managers.aspx\">managers drive 70% of the variance in their team\u2019s engagement.<\/a><\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-the-impact-of-managers-on-productivity\"><strong>The impact of managers on productivity<\/strong><\/h3>\n\n\n\n<p>Increased employee engagement is itself a driver of productivity. But effective managers also spur better work by giving employees the support and resources needed to get things done and hit their goals.&nbsp;<\/p>\n\n\n\n<p>Feedback is another way managers help employees perform better, either by noticing and reinforcing positive behaviors or by identifying areas of improvement. Effective managers give feedback to employees in real time and during regular check-in to help them learn in the flow of work.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-4-common-challenges-faced-by-managers\">4 common challenges faced by managers<\/h2>\n\n\n\n<p>HR leaders need to provide the right conditions for managers to be effective in their roles. Learn more about four of the most common barriers to success faced by managers.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-lack-of-time-and-resources\"><strong>Lack of time and resources<\/strong><\/h3>\n\n\n\n<p>Managers need support from HR to be successful. Yet, according to our State of Performance Enablement report, only 24% of managers feel they always get that support. When managers feel under-resourced or short on time, they struggle to support their team in meaningful ways. In turn, employees feel unsupported, which can lead to lower morale, frustration, and worse outcomes.&nbsp;<\/p>\n\n\n\n<p>If a manager delegates a task but doesn\u2019t have time to help them understand what to do, the employee is less likely to succeed. By contrast, when managers effectively delegate by providing the resources and knowledge the employee needs, they improve outcomes for the deliverable and support their team member\u2019s professional development.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-communication-issues\"><strong>Communication issues<\/strong><\/h3>\n\n\n\n<p>Poor communication leads to misunderstandings, confusion, and lower productivity. When managers can\u2019t clearly communicate their expectations and instructions to employees, the whole team is affected \u2014 and so is their quality of work.&nbsp;<\/p>\n\n\n\n<p>Miscommunication creates distrust and tension within the team and between managers and their reports. If a manager can\u2019t communicate what\u2019s most important for the team to accomplish, for instance, employees may feel lost or spend too much time on the wrong tasks.&nbsp;<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-resistance-to-change\"><strong>Resistance to change<\/strong><\/h3>\n\n\n\n<p>Managers are a crucial component of organizational change and transformation efforts. While high-level alignment is where change starts, managers make change a reality. Cutting managers out of these efforts makes it harder for them to lead their teams through change. And when employees resist change, managers are less effective and likely to feel discouraged and disengaged.<\/p>\n\n\n\n<p>If your company is revamping its performance management processes, for example, this change directly affects each team\u2019s habits and behaviors. Resistance is likely, especially if employees don\u2019t see why they should adapt. Managers are caught in the middle, trying to adjust to the change themselves while also helping their team understand its purpose and benefits.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-little-or-no-leadership-training\"><strong>Little or no leadership training<\/strong><\/h3>\n\n\n\n<p>Many managers don\u2019t feel like they have the training or leadership skills to be effective leaders of high-performance teams. Strong performers are often promoted to management positions based on their individual performance. While they might have leadership potential, they&#8217;re thrown into positions of authority without the backing needed.&nbsp;<\/p>\n\n\n\n<p>Without understanding the fundamentals of leadership, such as how to communicate, motivate, and solve problems, these managers will struggle to effectively lead their teams and collaborate with their peers.&nbsp;<\/p>\n\n\n\n<p>Managers today are called upon to be coaches, not just leaders. Yet our 2023 State of Performance Enablement report suggests only 54% of managers feel confident delivering career development and coaching to their teams. Managers who feel unprepared and unsupported by the organization are less likely to be effective in the role.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"580\" src=\"https:\/\/www.betterworks.com\/wp-content\/uploads\/2023\/05\/Manager-Effectiveness-SEO-Blog-Internal-1-1024x580.jpg\" alt=\"\" class=\"wp-image-91237\" srcset=\"https:\/\/www.betterworks.com\/wp-content\/uploads\/2023\/05\/Manager-Effectiveness-SEO-Blog-Internal-1-1024x580.jpg 1024w, https:\/\/www.betterworks.com\/wp-content\/uploads\/2023\/05\/Manager-Effectiveness-SEO-Blog-Internal-1-980x555.jpg 980w, https:\/\/www.betterworks.com\/wp-content\/uploads\/2023\/05\/Manager-Effectiveness-SEO-Blog-Internal-1-480x272.jpg 480w\" sizes=\"(min-width: 0px) and (max-width: 480px) 480px, (min-width: 481px) and (max-width: 980px) 980px, (min-width: 981px) 1024px, 100vw\" \/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-4-tips-for-improving-manager-effectiveness\">4 tips for improving manager effectiveness<\/h2>\n\n\n\n<p>HR leaders have a powerful opportunity to train and develop managers in their organization. Learn more about these four <a href=\"https:\/\/www.betterworks.com\/magazine\/effective-communication-tips-managers\/\">tips for managers<\/a> to become more effective.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-support-effective-communication\"><strong>Support effective communication<\/strong><\/h3>\n\n\n\n<p>Strong communicators set clear expectations and consistently share timely and important information with their teams. These managers learn about each employee\u2019s needs and help tailor development plans to improve performance, achieve professional goals, and drive job satisfaction.&nbsp;<\/p>\n\n\n\n<p><a href=\"https:\/\/www.betterworks.com\/the-managers-ultimate-guide-to-great-conversations\/\">The Manager\u2019s Ultimate Guide to Great Conversations<\/a> offers detailed guidance on how to create and maintain positive and effective relationships with employees. One key aspect is having conversations that provide clarity, connection, and trust. Regular meetings between managers and employees are essential, but they should also have a consistent process for documenting performance, achievements, development, and recognition.&nbsp;<\/p>\n\n\n\n<p>HR plays an important role in team communication by providing resources to help facilitate better conversations. Manager and employee discussions take on more meaning and provide greater value when both parties have a set of relevant and repeatable question templates they can apply to their conversations.&nbsp;<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-set-clear-expectations\"><strong>Set clear expectations<\/strong><\/h3>\n\n\n\n<p>Managers who understand what\u2019s expected of them and their team can better organize their time and resources \u2014 and help their teams do the same. Goal alignment software helps managers visualize and analyze their team\u2019s role in executing the business strategy, while employees can see what they\u2019re accountable for accomplishing.<\/p>\n\n\n\n<p>When goals are clear, talking about performance is easier because the manager and employee have a shared point of reference and are tracking progress the same way. By setting clear expectations, managers can have targeted discussions that help employees adjust and improve their performance in real time.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-develop-and-coach-employees\"><strong>Develop and coach employees<\/strong><\/h3>\n\n\n\n<p>Coaching helps managers identify the strengths and weaknesses of each employee and use that knowledge to guide performance and productivity. Coaching also helps managers identify their reports who have the most potential for management roles themselves.&nbsp;<\/p>\n\n\n\n<p>Traditionally, most employees are promoted because they\u2019re strong individual performers. But being good at a job doesn\u2019t necessarily mean you&#8217;ll be good at managing other people and their workloads \u2014 and many star performers don\u2019t want to manage people. When HR leaders support managers in coaching and developing their employees, you\u2019ll not only have <a href=\"https:\/\/www.betterworks.com\/magazine\/how-to-help-managers-become-better-managers-when-you-dont-have-training-resources\/\">better managers<\/a>, you\u2019ll also nurture the next generation of leaders.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-provide-continuous-learning-and-improvement\"><strong>Provide continuous learning and improvement<\/strong><\/h3>\n\n\n\n<p>No one can afford to stagnate in today\u2019s environment. All employees need to regularly identify learning opportunities, seek out new skills, and improve their processes. This is especially important for managers who want to be better leaders and coaches.&nbsp;<\/p>\n\n\n\n<p>By developing a growth mindset and constantly seeking improvement, managers can stay motivated and become more effective in their role. HR leaders can provide robust learning and development opportunities to help these managers pinpoint areas to work on.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"580\" src=\"https:\/\/www.betterworks.com\/wp-content\/uploads\/2023\/05\/Manager-Effectiveness-SEO-Blog-Internal-2-1024x580.jpg\" alt=\"\" class=\"wp-image-91236\" srcset=\"https:\/\/www.betterworks.com\/wp-content\/uploads\/2023\/05\/Manager-Effectiveness-SEO-Blog-Internal-2-1024x580.jpg 1024w, https:\/\/www.betterworks.com\/wp-content\/uploads\/2023\/05\/Manager-Effectiveness-SEO-Blog-Internal-2-980x555.jpg 980w, https:\/\/www.betterworks.com\/wp-content\/uploads\/2023\/05\/Manager-Effectiveness-SEO-Blog-Internal-2-480x272.jpg 480w\" sizes=\"(min-width: 0px) and (max-width: 480px) 480px, (min-width: 481px) and (max-width: 980px) 980px, (min-width: 981px) 1024px, 100vw\" \/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-3-best-tools-and-resources-for-improving-management-effectiveness\">3 best tools and resources for improving management effectiveness<\/h2>\n\n\n\n<p>Many of the tools and programs you\u2019ve implemented as part of your talent strategy also support manager effectiveness. Consider how you can use these resources to help your managers become more successful in the role.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-performance-management-software\"><strong>Performance management software<\/strong><\/h3>\n\n\n\n<p>Performance management software helps managers track progress, set team and individual goals, and provide feedback in a timely manner. This software provides managers with an easy-to-use platform for creating development plans and coaching employees.&nbsp;<\/p>\n\n\n\n<p>Performance management software doesn\u2019t just collect data; it also offers a variety of reporting options so managers can analyze performance data and respond accordingly. The result is managers who are better informed about employee performance so they can offer data-driven guidance and feedback in real time.&nbsp;<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-training-and-development-programs\"><strong>Training and development programs<\/strong><\/h3>\n\n\n\n<p>Formal training and development programs support long-term professional growth. Performance management software helps managers see where they\u2019re performing well and where they might need improvement, new skills, or simply a refresher course. From there, HR can help managers identify the courses, learning modules, or other activities best suited to their learning style. Go even further by providing on-the-job opportunities to apply their learning.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-coaching-and-mentoring-programs\"><strong>Coaching and mentoring programs<\/strong><\/h3>\n\n\n\n<p>Just as good managers coach and mentor their employees, they also benefit from trusted advisors who help them navigate difficult situations and develop their leadership skills. HR leaders can help managers identify the ideal coaching or mentoring opportunities for each manager. Some managers benefit from a mentor within the organization, while others will benefit more from an outside coach.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"580\" src=\"https:\/\/www.betterworks.com\/wp-content\/uploads\/2023\/05\/Manager-Effectiveness-SEO-Blog-Internal-3-1024x580.jpg\" alt=\"\" class=\"wp-image-91235\" srcset=\"https:\/\/www.betterworks.com\/wp-content\/uploads\/2023\/05\/Manager-Effectiveness-SEO-Blog-Internal-3-1024x580.jpg 1024w, https:\/\/www.betterworks.com\/wp-content\/uploads\/2023\/05\/Manager-Effectiveness-SEO-Blog-Internal-3-980x555.jpg 980w, https:\/\/www.betterworks.com\/wp-content\/uploads\/2023\/05\/Manager-Effectiveness-SEO-Blog-Internal-3-480x272.jpg 480w\" sizes=\"(min-width: 0px) and (max-width: 480px) 480px, (min-width: 481px) and (max-width: 980px) 980px, (min-width: 981px) 1024px, 100vw\" \/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-manager-effectiveness-drives-organizational-performance\">Manager effectiveness drives organizational performance<\/h2>\n\n\n\n<p>High-performance organizations understand the pivotal role of managers in driving front-line performance and carrying out high-level strategic initiatives. With great managers, your employees thrive and grow with your organization. With poor managers, performance goes down, turnover goes up, and strategic initiatives stall.&nbsp;<\/p>\n\n\n\n<p>HR drives manager effectiveness through the policies, processes, and programs they create around goal-setting, high-quality conversations, collaboration, and continuous learning. By empowering managers to become more effective, you create a healthy and productive workplace where everyone succeeds.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Explore what actions and resources help managers go from good to great so that employees and businesses thrive.<\/p>\n","protected":false},"author":111,"featured_media":88026,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_et_pb_use_builder":"off","_et_pb_old_content":"","_et_gb_content_width":"","content-type":"","inline_featured_image":false,"footnotes":""},"categories":[237,3520],"tags":[],"featured_location":[],"industry":[],"class_list":["post-87456","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-employee-experience","category-manager-enablement"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v18.1 (Yoast SEO v23.9) - 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